Over the coming months, we will be taking over direct responsibility from your Local Authority for customer account management, including billing. This will take place on a phased basis by Local Authority area. Visit the Account Transfer page to find a list of the Local Authorities which have been moved.

No changes to business charges

We will maintain the previous water charges of your Local Authority. To view your Local Authority water charges please enter your Local Authority or Town Council name in the search box below. It will then display water charges for your area.

Future Charges

A project for the establishment of the enduring Non-domestic Tariff Framework has been agreed with the Commission for Energy Regulation (CER). On the 19th October 2016, the CER published an Information Note setting out the key elements of this project to be undertaken over the coming years. It set out the project approach and papers to be published by the CER for public consultation and corresponding timelines. The Information Note be viewed on the CER webpage.

The project plan provides that the CER will issue Irish Water’s non-domestic tariff design and transitional arrangements proposals for public consultation. The tariff design paper will consider and set out Irish Water’s proposals on the key design aspects of the enduring Non-domestic Tariff Framework, including the geographical basis for charging customers, customer classification, cost allocation and tariff structure. Irish Water proposals for transitional arrangements to move non-domestic customers to enduring tariffs will also be published alongside the tariff design paper.

Irish Water was also directed by the CER to take account of the following principles when developing key elements of the enduring Non-domestic Tariff Framework.

  1. Equity and no undue discrimination: tariffs should be equitable and not unduly discriminate between customers
  2. Efficiency in the use of water services: tariffs should incentivise the efficient use of water services
  3. Cost reflectivity: tariffs should be reflective of the costs of providing water services
  4. Cost recovery: tariffs should allow for the recovery of efficiently incurred costs of providing water services
  5. Stability: tariffs should be designed to ensure customer bill volatility is kept to a minimum
  6. Simplicity: tariffs should be clear, transparent and easy to understand.

Given the wide range of existing tariffs, structures and tariff application rules for non-domestic water and wastewater charges, moving to Irish Water’s proposed tariff design will result in tariff changes for customers. The Transitional Arrangements paper will explore transitional periods and glide path options and Irish Water’s proposed approach to ensure customer bill changes are implemented over time in an equitable manner.


As this project will represent a significant change to the approach to charging of non-domestic customers, the CER is encouraging stakeholder participation at each phase of the project. In addition to the public consultations where the CER will be seeking views on each of Irish Water’s proposals, the CER have formed an industry group to facilitate engagement with the business and industry community. Irish Water will also endeavour to ensure that all customers are informed and communicated to before any changes takes place.

Further details will be available on this page as the project progresses.

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