Your current water charges

Irish Water has maintained the previous water charge rates of each Local Authority which were applied on 31 December 2013. Enter the name of your Local Authority in the search box to view your current water charges. The application of VAT and the timing of its introduction is a matter for the Government. There is no change in VAT at this time for business customers. Water services that were previously exempt from VAT will continue to be exempt.

Creating a fair charging framework

There are currently over 44 different business charging regimes with over 500 different price levels across the country. As a result, customers with similar water services pay very different amounts depending on their location. The Commission for Regulation of Utilities (CRU) held a final consultation on its proposed decision on future water tariffs for business customers. This consultation is now closed and a final decision on the charges was published on 3 July 2019. Irish Water welcomes the final decision which sets out a national set of charges that will be transparent, cost reflective, and equitable for all businesses countrywide.

The decision covers:

  1. The design of the new price structure
  2. review of the costs of serving the business community
  3. How its planned to gradually transition business customers to the new framework over time

Key changes published

  1. National Charges as opposed to individual Local Authority charges
  2. Charges which reflect the actual costs of providing water services to the business sector
  3. Increases or decreases in charges for business customers depending on current charges
  4. Transitional arrangements to ensure bill changes are implemented fairly and with time to plan ahead
  5. Four separate tariff classes for metered connections: Bands 1 - 4

Who is affected

The new business charges will apply to both business customers and mixed-use customers who use water services for both business and domestic purposes. Irish Water’s analysis indicates that 83% of connections will see their annual bill decrease, stay the same, or increase by less than €250. Only 17% of connections will see their bill rise by €250 or more.

How will the changes be managed?

Transitioning customers - changes don’t come into effect until 1 May 2020

  • Irish Water to apply the new enduring tariffs to customers whose annual bill is expected to decrease or increase by no more than €250 from 1 May 2020
  • Customers facing an increase in their annual bill from €250 to €750 will transition to their enduring tariff rates over three years from 1 May 2020
  • For customers that are estimated to face an increase in their bill of €750 or greater, Irish Water is to automatically apply a 10% cap to their annual bill over three years starting from 1 May 2020. Customers can opt-out of receiving this cap
New Tariff Classes & Tariff Rates
Tariff Class Annual Consumption (m³)
Band 1 Less than 1,000m³
Band 2 Between 1,000m³ and 19,999m³
Band 3 Between 20,000 and 249,999m³
Band 4 Equal to or greater than 250,000m³
The new metered enduring tariff rates are as follows:
  Water Service Charges Wastewater Service Charges Combined Service Charges
Metered Tariffs Standing Charge (€/year) Volumetric Charge (€/m³) Standing Charge (€/year) Volumetric Charge (€/m³) Standing Charge (€/year) Volumetric Charge (€/m³)
Band 1 Class (<1,000m³) 43.76 1.87 44.81 1.92 88.57 3.79
Band 2 Class (1,000m³ - 19,999m³) 113.31 1.30 135.79 1.82 249.10 3.12
Band 3 Class (20,000m³ - 249,999m³ ) 1,872.98 1.21 1,969.50 1.81 3,842.48 3.02
Band 4 Class (>250,000m³) 21,771.46 1.05 25,266.78 1.75 47,038.24 2.80
  Water Service Charges Wastewater Service Charges Combined Service Charges
Unmetered Tariffs (€/year) (€/year) (€/year)
Band 1* 260.35 243.14 503.49
Band 2 1,413.31 1955.79 3,369.10
* 99% of unmetered customers will fall into Band 1, for more information please see our FAQs

Use our Business Tariff Calculator to estimate what your new bill could be.

Calculate your bill

Find out more

Future Charges FAQs

Yes, the CRU published a final decision on 3 July 2019 on how business customers should be charged in the future. The new charges will come into effect from 1 May 2020 and will see all customers transition to a new national set of charges.

To review the proposal, visit www.cru.ie.

There are currently over 44 different charging regimes across the country with different price structures and over 500 different price levels. Therefore, customers with similar water services currently pay very different amounts depending on their location. The CRU requested that we submit a proposal for a new business charges framework that reflects a more harmonised suite of charges for business water and wastewater customers. Following a number of public consultations the CRU have published a new set of national charges.

The new tariff structure and charges will apply to business customers and mixed use customers. Mixed use customers are customers whose premise is used for both business and domestic purposes.

The new charges will come in to effect on 1 May 2020. We will communicate directly with all business customers throughout the second half of 2019 and early 2020 on the changes.

Based on the CRU's proposed decision currently open for consultation, the analysis indicates that 83% of customers will see their annual bill decrease, stay the same, or increase by less than €250. To get an idea of what your future bills might be, please use our business tariff calculator.

Yes, we will communicate directly with all our business and mixed use customers in the second half of 2019 now that a final decision and charges have been confirmed. Customers won't see any changes on their bill until the effective date which is 1 May 2020.

If you are an unmetered connection, your tariff will be made up of a fixed charge in € / year. The tariff you pay will depend on whether you receive a water service, a wastewater service or both. The vast majority (99.9%) of all unmetered connections will pay the ‘Band 1 Unmetered’ tariff, however, for those unmetered connections that are currently charged a high unmetered tariff (that would indicate that their volume is commensurate with connections within the Band 2 metered customer class), Irish Water will meter these connections as a matter of priority. Where it is infeasible or uneconomic to meter a ‘Band 2’ unmetered property, Irish Water will apply the ‘Band 2 Unmetered’ tariff.

Yes, the proposed decision on new tariffs includes a transition path for customers whose annual bill increases by more than €250. It is proposed that customers with increases of between €250 and €750 will gradually move to the new charges over a three year period. Where a customer faces an annual bill increase of €750 or greater, a 10% cap will apply to their annual bill over the three years. Post the three years, the CRU will likely consult on how businesses then move to new or enduring tariff rates.

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