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Contact us or report a water issue. If an issue is urgent, call 1800 278 278 / international +353 1 707 2828 (lines open 24/7).

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Emergency contact

Report a flood

Call 999/112 for severe floods if there's danger to human life.​ If you think the flood is caused by a public water main, please report it to us.​

Report environmental pollution

Report a public sewer polluting a river or body of water.

Report a sewage problem

Report flooding from a public sewer or open sewage on your property.

Report a blockage

Report a possible blockage in a public water main.

Call 1800 278 278 / international +353 1 707 2828

Lines are open 24 hours, 7 days a week.

Report public property issues

No water or low pressure

Find out why you have no water or very low pressure at your property.

Still need help?

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Customer care team

1800 278 278 / International +353 1 707 2828. Lines are open 24/7.


0818 778 778 / International +353 1 707 2827. Lines open Mon - Fri, 9am - 5:30pm.

For hearing impaired customers

Text into voice/voice into text calls: 1800 378 378 (Minicom users should also continue to use this number).

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Tweet @IWCare for customer care queries. Available Mon - Fri 9am - 8pm, and Sat - Sun 9am - 5:30pm.

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Write to us

Uisce Éireann, PO Box 860, South City Delivery office, Cork City

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