Since 2014, your Local Authority has been issuing bills for water services to your business on our behalf and continued to manage all queries in relation to your business account.
Over the coming months, we will begin managing all aspects of your account directly, including billing for water services. This will happen on a phased basis by Local Authority area and we will notify you in advance.
If you use additional services, for example sludge removal, we will issue you with a separate bill for this service, under a separate Irish Water account number. Contact us to request additional services.
If your premises doesn’t have a meter you will receive an unmetered bill. Our Understand your bill page contains information about unmetered bills. Visit our Business charges page for information on unmetered water charges.
We will bill all customers based on previous usage. This may be a change from your current billing arrangement.
If we are now managing your account, payment is now to be made directly to Irish Water and not your Local Authority. You can pay your business water services bill in a number of ways.
Some business customers may use water services at a premises for both business and domestic purposes. This is called mixed usage. Mixed usage may include farms with a farmhouse, B&Bs, or retail units with residential accommodation located above them.
Business water charges apply to the water you use for business purposes over and above the standard domestic allowance previously set by your Local Authority. Visit our Business water charges page for more information.