1. Check for works in your area

Works can cause discolouration. View our supply and service updates to see if there are works taking place nearby.

Supply and service updates

2. Run your cold tap for a few minutes to see if it clears

View information on types of discoloured water, their causes and how to clear it.

Discoloured water

Still need help? Call our Customer Care Team

An advisor can open an investigation to discover the cause if necessary or inform you of any works in the area.

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