Boil Water Notice lifted for all customers supplied by Aughacasla Public Water Supply
31 July 2023
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann and Kerry County Council wish to notify customers supplied by the Aughacasla Public Water Supply that the Boil Water Notice issued on 22 June is now lifted with immediate effect.
The Boil Water Notice was issued to protect the health of approximately 340 customers due to increased turbidity impacting the treatment processes at the water treatment plant. Following the completion of remedial measures and the receipt of satisfactory monitoring results, the boil water notice is now lifted and all consumers on the Aughacasla Public Water Supply can now resume normal use of the water supply for drinking, food preparation and brushing teeth. This decision follows consultation undertaken with the Health Service Executive.
Oliver Harney, Uisce Éireann, acknowledged the impact of this notice on the community.
“Uisce Éireann regrets the inconvenience that the Boil Water Notice had on the community. I would like to thank them for their patience and support while our drinking water experts worked to lift the Boil Water Notice as quickly as it was safe to do so. I would also like to thank the local councillors and the media for their assistance in sharing the information during the period of this boil water notice.”
The Uisce Éireann Customer Contact Centre, open 24/7 on freephone 1800 278 278, is available to answer queries in relation to the lifting of this notice. Further information is available on our website.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit the Uisce Éireann website.
Previous Updates
Uisce Éireann in partnership with Kerry County Council continues to work to lift the Boil Water Notice as quickly as possible for all customers on the Aughacasla Public Water Supply Water Supply. The Boil Water Notice was issued on 22 June to protect the health of approximately 340 customers due to increased turbidity impacting the treatment processes at the water treatment plant.
All customers on the Aughacasla Public Water Supply Scheme are affected. Customers can check if their property is included by visiting our Water Quality section and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.
All consumers affected by this notice must boil their water before drinking.
Uisce Éireann’s primary focus is and always will be the protection of public health. Drinking water experts from Uisce Éireann and Kerry County Council are working, in consultation with the HSE, to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.
Uisce Eireann’s Oliver Harney acknowledged the impact of this notice on the community.
“In conjunction with Kerry County Council, we are working to address turbidity issues at the treatment plant. We would like to assure customers that we are working hard to lift this Boil Water Notice as quickly as possible. Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area.”
Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices.
Water must be boiled for:
- Drinking;
- Drinks made with water;
- Preparation of salads and similar foods, which are not cooked prior to eating;
- Brushing of teeth;
- Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
What actions should be taken:
- Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
- Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
- Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
- Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
- Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.
Uisce Éireann in partnership with Kerry County Council continues to work to lift the Boil Water Notice as quickly as possible for all customers on the Aughacasla Public Water Supply. The Boil Water Notice was issued on 22 June to protect the health of approximately 340 customers due to increased turbidity impacting the treatment processes at the water treatment plant.
All customers on the Aughacasla Public Water Supply Scheme are affected. Customers can check if their property is included by visiting our Water Quality section and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.
All consumers affected by this notice must boil their water before drinking.
Uisce Éireann’s primary focus is and always will be the protection of public health. Drinking water experts from Uisce Éireann and Kerry County Council are working, in consultation with the HSE, to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.
Uisce Eireann’s Oliver Harney acknowledged the impact of this notice on the community.
“In conjunction with Kerry County Council, we are working to address turbidity issues at the treatment plant. We would like to assure customers that we are working hard to lift this Boil Water Notice as quickly as possible. Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area.”
Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices.
Water must be boiled for:
- Drinking;
- Drinks made with water;
- Preparation of salads and similar foods, which are not cooked prior to eating;
- Brushing of teeth;
- Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
What actions should be taken:
- Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
- Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
- Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
- Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
- Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.
Uisce Éireann in partnership with Kerry County Council continues to work to lift the Boil Water Notice as quickly as possible for all customers on the Aughacasla Public Water Supply Water Supply. The Boil Water Notice was issued on 22 June to protect the health of approximately 340 customers due to increased turbidity impacting the treatment processes at the water treatment plant.
All customers on the Aughacasla Public Water Supply Scheme are affected. Customers can check if their property is included by visiting our Water Quality section and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.
All consumers affected by this notice must boil their water before drinking.
Uisce Éireann’s primary focus is and always will be the protection of public health. Drinking water experts from Uisce Éireann and Kerry County Council are working, in consultation with the HSE, to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice. Customers are reminded that the water is safe to consume once boiled.
Uisce Eireann’s Oliver Harney acknowledged the impact of this notice on the community.
“In conjunction with Kerry County Council, we are working to address turbidity issues at the treatment plant. We would like to assure customers that we are working hard to lift this Boil Water Notice as quickly as possible. Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area.”
Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices.
Water must be boiled for:
- Drinking;
- Drinks made with water;
- Preparation of salads and similar foods, which are not cooked prior to eating;
- Brushing of teeth;
- Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
What actions should be taken:
- Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
- Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
- Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
- Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
- Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.
This notice is due to increased turbidity impacting the treatment processes at the water treatment plant
Following consultation with the Health Service Executive, Uisce Éireann and Kerry County Council have issued a Boil Water Notice to protect the health of approximately 340 customers supplied by the Aughacasla Public Water Supply Scheme. This is due to increased turbidity impacting the treatment processes at the water treatment plant.
All customers on the Aughacasla Public Water Supply Scheme are affected. Customers can check if their property is included by visiting the Water Quality section of www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.
View map of the affected area
All consumers affected by this notice must boil their water before drinking.
Uisce Éireann’s primary focus is and always will be the protection of public health. Drinking water experts from Uisce Éireann and Kerry County Council are working, in consultation with the HSE, to lift the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil and cool their water before use until further notice.
Uisce Eireann’s Oliver Harney acknowledged the impact of this notice on the community.
“Public health is Uisce Éireann’s number one priority and we would like to assure customers that the notice has been put in place to protect public health. We would like to assure customers that we are working to lift the notice as quickly as possible.”
Uisce Éireann’s drinking water standards, as per EU Drinking Water regulations, are strict and include wide safety margins. Where risks to water quality are identified through Uisce Éireann’s enhanced testing and monitoring programme, the Health Service Executive (HSE) is consulted, and Boil Water Notices are issued to protect public health. In all instances immediate action is taken to address the cause of the issue to enable the lifting of the notice as quickly as it safe to do so, in agreement with the HSE.
Vulnerable customers who have registered with Uisce Éireann receive direct communication on Boil Water Notices. Customers are reminded that the water is safe to consume once boiled.
Water must be boiled for:
- Drinking;
- Drinks made with water;
- Preparation of salads and similar foods, which are not cooked prior to eating;
- Brushing of teeth;
- Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.
What actions should be taken:
- Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
- Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
- Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
- Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
- Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.
Updates are available on our Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.