To register for priority or special services, please complete the relevant sections of the below form.
This register will allow us to identify customers in most need of priority services. To help us ensure we meet that commitment, we may seek proof of your medical condition.
Special services register
Services for blind or vision impaired customers
Please indicate below if you would like to receive further correspondence:
Full name of Irish Water Customer
Please provide your supply address
Irish Water will send the vulnerable customer (or their alternative contact) a text message with details of any relevant supply interruption over four hours in duration. Please contact Irish Water on 1850 278 278 if you would prefer to receive a phone call or do not have a mobile number.
Please contact Irish Water on 1850 278 278 if you do not have your account number to hand.
Nominate an alternative contact
Irish Water will process personal data provided in accordance with Irish Water's Privacy Notice.
Irish Water may share such information with authorised agents or third parties who act on behalf of Irish Water to enable us to provide the services set out in the Domestic Vulnerable Customer Code of Practice (the 'Code').
By providing such information to Irish Water and clicking 'Send' below, you, the named customer, consent to Irish Water collecting, using, transferring and disclosing your personal data as described in the Privacy Notice and the Code.
Where the vulnerable customer or alternative contact is not the named customer, by providing their personal data and clicking 'Send' below, you, the named customer, confirm that the vulnerable customer has consented to you providing their personal data and to Irish Water collecting, using, transferring and disclosing your personal data as described in the Privacy Notice and the Code.