Works underway to restore water supply for customers in the Kerry Pike area of Cork

07 May 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann has identified a burst in a watermain in the Kerry Pike area and is working with Cork County Council to restore water as quickly as possible to approximately 500 properties. 

Dedicated water service crews have mobilised and repairs are expected to be completed by 5pm this evening. Typically, it takes two to three hours after this to restore normal supply to all customers affected by an unplanned outage. 

To ensure the safety of the public and crews carrying out the repairs to the burst, traffic management will be in place and will be clearly signposted.

Uisce Éireann Operations Lead, Niall O’Riordan said – “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the community/area/town and restore water for all customers.”

“We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. 

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.  For further updates please see the Uisce Éireann website.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.