Repairs complete to burst impacting customers served by Windmill Hill Reservoir

01 April 2022

Irish Water working in partnership with Meath County Council have successfully repaired a burst in a trunk water main supplying Windmill Hill Reservoir located on the N2, Boolies, Duleek. Dedicated water services crews worked throughout the day to repair the burst.

Water has started to refill the network but customers in Windmill Hill, Rath, Ratoath, Kilbride, Ashbourne Centre, Slane Road, Tudor Grove, Garden City and Milltown Road may continue to experience temporary discoloured water and/or low water pressure until 11pm tonight. Some customers may continue to experience temporary low water pressure over the weekend as temporary restrictions may be necessary in order to allow water levels in Rathoath Reservoir replenish.

Michael Cunniffe, Irish Water, commented: “The repairs were conducted as quickly and efficiently as possible to minimise disruption to the area and restore water for all customers. We understand the inconvenience unplanned disruptions can have on customers and we appreciate your patience as we worked to repair the burst and return the water supply to homes and businesses as quickly as possible.”

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section of the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Previous Updates

Irish Water has identified a burst to a trunk water main supplying Windmill Hill Reservoir located on the N2, Boolies, Duleek and is working with Meath County Council to complete repairs as quickly as possible. 

Whilst every effort is being made to maintain supply to customers, the burst may impact water supply to customers in Windmill Hill, Rath, Ratoath, Kilbride, Ashbourne Centre, Slane Road, Tudor Grove, Garden City and Milltown Road. 

Dedicated water service crews have mobilised and repairs are underway and are expected to be completed by 6pm this evening. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. 

To ensure the safety of the public and crews carrying out the repairs to the burst, traffic management is currently in place. Local and emergency access will be maintained. 

Michael Cunniffe, Irish Water, commented: “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the area. Irish Water understands the inconvenience caused when bursts occur and thanks customers in advance for their patience while we continue with these repairs and work to restore normal water supply to impacted customers.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.