Supply disruption due to a pollution incident

Irish Water and Westmeath County Council wish to advise customers in Athlone and the surrounding areas that water supply has been restored to customers on the east side of Athlone following the unplanned outage over the weekend.

The unplanned water supply disruption was necessary following a pollution incident at the raw water intake to the water treatment plant. The plant was shut down to prevent oil contamination of the water treatment processes. The disruption of water production resulted in water levels dropping in the Annagh Reservoir which supplies customers on the east side of Athlone and the surrounding rural areas. 

Additional night time restrictions from 10pm tonight 

In order to allow water levels to further recover it is necessary to carry out additional water restrictions from 10pm Monday 28 January until 6am tomorrow morning Tuesday 29 January. Areas impacted include Athlone Town, Baylin, Mount Temple, The Ories, Garrycastle, Dublin Road, Ardnaglug, Fardrum, Moydrum, Blyry, Killyon Hill, Bonavalley, Athlone and surrounds in Co. Westmeath. 

This necessary night-time restriction is being put in place to ensure customers have a water supply to their homes and businesses during the daytime.  This action is being taken to ensure that there is an adequate quantity of water available to supply industries, schools, residences and commercial activities during business hours.

Supply will restore to customers as the network refills

The water supply will restore to customers as the network refills. It can take a number of hours for the water to restore to customers on higher ground or at the end of the network once the water supply is turned back on. We expect that supply will return to customers between 6 am and 8am as the water returns to the network.

Updates

Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service map

Westmeath

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