Water supply fully restored to all customers in North Mallow

07 January 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann and Cork County Council have successfully completed further remedial works on a secondary issue that occurred following repairs to a burst watermain in Castlelands yesterday, impacting some customers on the northside of Mallow Town.

Dedicated water service crews worked late into the night carrying out the repairs to restore normal water supply as quickly as possible. Normal water supply has now been fully restored to all customers.

Operations Lead for Uisce Éireann, Pat Britton said, “Uisce Éireann understands the inconvenience when unplanned outages occur and we would like to thank customers for their patience while we worked to restore normal water supply as quickly as possible following further issues on the water main. I would like to acknowledge the work and dedication of our colleagues in Cork County Council who worked through the night to ensure the complex repairs were completed and that no further issues were identified.” 

Pat added, “Customers may experience some temporary discolouration of water following the works and occasionally issues such as internal airlocks may arise. For advice on clearing discoloration and airlocks, visit www.water.ie/water-supply/supply-issues/following-an-outage.”  

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please see the water supply and services section our website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Previous Updates

Uisce Éireann and Cork County Council are working to restore the water supply to a number of customers on the northside of Mallow Town due to a secondary issue that occurred following repairs to a burst watermain in Castlelands earlier today.

Dedicated water services crews remain onsite working on repairs and are making every effort to minimise disruption and restore normal water supply to customers as quickly as possible. 

Operations Lead for Uisce Éireann, Pat Britton acknowledged the inconvenience to customers adding: “Uisce Éireann understands the inconvenience when an unplanned outage occurs and we would ask those customers still impacted to bear with us while we work to repair the burst and restore normal supply as quickly as possible.” 

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.  For updates please see the water supply and services section of our website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.