Uisce Éireann complete works and maintain supply to customers in Kealkill, West Cork
25 September 2023
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann have completed works at the Kealkill Water Treatment Plant without any supply interruption for customers.
The plant had originally shutdown due to poor raw water quality and turbidity as a result of heavy rainfall at the weekend. This also caused treated water storage in the reservoir to fall below safe levels.
Operations Lead for Uisce Éireann, Niall O’Riordan, thanked the people of West Cork for conserving water during the works and praised his colleagues for their efforts: “I want to thank everyone in the Kealkill area for playing their part by conserving water. I would also like to thank my Uisce Éireann colleagues for their hard work today. As a result, the plant is back up and running without any interruption to the water supply.”
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit our Water Supply Updates section.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit the Uisce Éireann website.
Previous Updates
Uisce Éireann and Cork County Council are working to maintain water supply to customers in Kealkill, West Cork, following a shutdown of the Water Treatment Plant due to poor raw water quality and Turbidity as a result of heavy rainfall at the weekend. This has caused treated water storage in the reservoir to fall below safe levels.
Every effort is being made to bring the plant back into production and increase reservoir levels. If levels remain critically low, customers may begin to experience water outages and/or low pressure later today until the works are completed and the reservoir refills. It typically takes two to three hours for the water network to refill following outages.
Uisce Éireann is asking customers to continue to be mindful of how they use water and to conserve where possible to help maintain reservoir levels and avoid loss of local supply. While handwashing remains a priority, simple water conservation efforts can have a big impact on reducing demand on the supply. Turning off the tap while brushing your teeth and shaving can save up to 6 litres of water per minute while taking a shower instead of a bath can also make a big difference in water savings. For more tips on how to conserve water in your home and at work, please visit the Uisce Éireann website at www.water.ie/conserve.
Speaking about the works, Niall O’Riordan, Uisce Éireann commented: “We are working as quickly and efficiently as possible to restore production and avoid disruption to customers. If we are unable to improve the quality of raw water entering the plant, and the reservoir levels remain critical, customers may begin to experience supply disruptions. Uisce Éireann thanks customers in advance for their patience while we work to maintain normal water supply and we will issue a further update later today as works progress.”
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section of www.water.ie.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit www.water.ie.