Uisce Éireann working to restore water supply in parts of Wexford Town

22 August 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Alternative water supplies at Belvedere Grove, Ferndale Park, Clonard Village, Ard Charman, St Joseph’s Car Park, and Cluain Dara

Uisce Éireann is working with Wexford County Council to restore water supply as quickly as possible to some customers in Wexford Town, following a major burst to a water main in Clonard and overnight issues which caused low water levels at the Coolcotts Resevoir.

The areas impacted are Whiterock Hill, Whitemill, Ard Carman, Clonard, Coolcotts, Ferndale and surrounding areas. While water levels at the reservoir have been recovering throughout the day, they remain low. In order to ensure that all supplies in the affected areas return as quickly as possible, the reservoir levels will be allowed to build overnight.

Dedicated crews have been working all day to restore normal supply and provide alternative water supplies in the impacted areas, and hope to have water restored to homes and business by tomorrow morning.  

Alternative water supply locations
To support customers, alternative water supplies are available at the following locations: Belvedere Grove, Ferndale Park, Clonard Village, Ard Charman, St Joseph’s Car Park, and Cluain Dara. An additional tanker will be located at Conard Church car park from approximately 6pm this evening. Customers are reminded to use their own containers when taking water from the tanker and, as a precaution, boil the water before drinking. 

Dan McCartan at Uisce Éireann commented: “We understand how disruptive unplanned outages are and we would like to thank impacted customers for their patience while we work to restore the water supply.

“I can assure those affected that crews are on the ground working to fix the issue. Once works are complete it can take up to three hours for the return of normal water supply to all customers.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit our Water Supply Updates section.