Water supply restored to affected customers in parts of West Cork
15 July 2023
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Routine maintenance works now complete
Uisce Éireann wishes to advise that water supply has been restored to customers that may have experienced low pressure or outages overnight in the following areas including Innishannon, Kinsale, Crossbarry, Dunderrow, Riverstick, Ballinadee, Fivemilebridge, Belgooly, Ballinhassig , Ballygarvan and surrounding areas in West Cork
Due to the industrial strike action essential routine maintenance of the Innishannon Water Treatment Plant was delayed yesterday. Following an assessment of the plant earlier today and with essential maintenance works now complete the plant is back to full production and water supply is sufficiently restored.
Our priority during the dispute was the protection of public health and the environment through the delivery of safe, secure and sustainable water services and we did everything within our power to maintain safe water services and minimise disruption, where possible.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section.
Previous Updates
Uisce Eireann wishes to advise customers in the following areas including Innishannon, Kinsale, Crossbarry, Dunderrow, Riverstick, Ballinadee, Fivemilebridge, Belgooly, Ballinhassig , Ballygarvan and surrounding areas in West Cork that they may experience low pressure and/or water outages from tonight until tomorrow, Saturday 15 July.
Due to the industrial strike action taking place at Innishannon Water Treatment Plant essential routine maintenance of the treatment plant has been delayed. Uisce Éireann would like to assure customers that once the essential maintenance works have been completed, we will work hard to restore normal water supply as quickly as possible. A further update will be provided tomorrow.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes.
Our priority remains the protection of public health and the environment through the delivery of safe, secure and sustainable water services during this dispute and we will do everything within our power to maintain safe water services where possible.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section.