Customers on Lough Mourne Water Supply reminded to conserve water

18 July 2022

Irish Water is continuing to see high levels of domestic, commercial and agricultural demand for treated drinking water on the Lough Mourne Water Supply in Donegal, as dry warm weather continues this week. We would like to thank the public and ask for their continued support to conserve water in their homes, businesses and on farms.

Irish Water has been working closely with Donegal County Council to maximise the amount of treated drinking water available to all customers. With the high temperatures and increased agricultural, commercial, and tourist demand , our caretakers and plant operators have been taking every measure to ensure that supply can keep up with increases in demand. 

Demand throughout the Lough Mourne Water Supply network remains higher than previous years' average daily demand which is having a knock-on impact on Lough Mourne Reservoir and Corradooey reservoir levels. In particular the areas of Calhame (Killygordon), Leaght, Bohanboy, Mullingar and the Bower (Killygordon) are likely to be affected by interruptions to supply, reduced water pressure, and intermittent supply over the next 48 hours. 

Alternative water supplies in the form of water bowser and a bulk tanker will be located at Callaghan’s in Bohanboy, and Lyttles, Mullingar Killygordon from 12.30pm today. Customers are reminded to use their own containers when taking water from the tanker and to boil and cool the water before consumption as a precautionary measure. 

Seamus O’Brien, Irish Water, commented: “Irish Water understands the inconvenience this outage may cause. We are appealing to the public on the Lough Mourne Water Supply network to be mindful of how they use their water at home, as the temperatures remain high. We are appealing to customers to help conserve water by not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. Further information on water conservation is available on our website at www.water/conserve.”

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Irish Water understands the inconvenience when an outage occurs and thanks customers for their patience while we work to restore normal supply to all impacted customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.