Crews working to restore water supply for customers in Durrus

19 June 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann and Cork County Council are working to restore water as quickly as possible to customers in Durrus following an operational issue at the water treatment plant.  

Dedicated water services crews are on site and every effort is being made to reduce the impact on homes and businesses and restore normal water supply as quickly as possible. Works are expected to completed by 5pm. Typically, it takes two to three hours after this to restore normal supply to all customers affected by an unplanned outage. 

Operations Lead for Uisce Éireann, Niall O’Riordan, said: “Uisce Éireann understands the inconvenience when an unplanned outage occurs, and we would like to thank impacted customers for their patience while we work to complete the repairs and restore normal supply as quickly as possible." 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please see our Supply and Service Updates section.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit the Uisce Éireann website.