Uisce Éireann and Cork County Council crews successfully complete repairs in Dromina

01 July 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann and Cork County Council have successfully completed repairs to a burst water main on Charleville Road which was impacting customers in Dromina. 

Water supply is beginning to return. However, it can take up to three hours for normal water supply to be restored as the network refills. This particularly applies for customers on higher ground or at the end of the network. 

We understand how disruptive unplanned outages can be and we thank all impacted customers for their patience and support.  

To support impacted customers, Uisce Éireann arranged the delivery of an alternative water supply with clean drinking water in Dromina Church Car Park. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes.

Following this type of work, occasionally issues such as cloudy water (air bubbles), discolouration or internal airlocks may arise. For advice on how to resolve these issues, please visit www.water.ie/help/supply/after-an-outage/. The customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please visit the Water Supply Updates section of our website. 

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.