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Boil Water Notice lifted for customers in Cork, Tipperary and Waterford

06 August 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann and Tipperary County Council wish to notify customers supplied by the Glenary Public Water Supply that the Boil Water Notice issued on 2 August is now lifted with immediate effect. This follows consultation with the HSE. 

Affected customers in the following areas can now resume normal use of the water supply for drinking, food preparation and brushing teeth: 

Parts of Clonmel Town centre and surrounding areas including Cashel Road, Cahir Road and Ring Road; and the Kilcomma/Finger Post areas in Co. Waterford. 

Uisce Éireann’s priority remains the protection of public health. Due to strike action arising from a dispute between the Unite Trade Union and 7 Local Authorities, Uisce Éireann took the necessary steps to protect public health by imposing a Boil Water Notice on this scheme. 

Uisce Éireann’s Colin Cunningham acknowledged the impact of the notice and thanked the local community: 

I would like thank the affected communities across Tipperary who were impacted by this notice for their patience and support and we are also grateful to elected representatives and the media for their assistance in sharing information on the boil water notices and outages during the past number of days.

The Uisce Éireann Customer Contact Centre (1800 278 278) is available to answer customer queries in relation to the lifting of this water quality notice. 

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit www.water.ie.

Previous Updates

Uisce Éireann and Cork County Council can confirm that the precautionary Boil Water Notice that was issued to protect the health of approximately 20,941 customers supplied by the Glashaboy Water Treatment Plant has been lifted with immediate effect. This follows consultation with the HSE. 

Affected customers in the following areas can now resume normal use of the water supply for drinking, food preparation and brushing teeth as the Boil Water Notice has been lifted:

Glanmire, Glounthaune, Little Island, Carrigtwohill, parts of Midleton and surrounding areas.

Uisce Éireann’s priority remains the protection of public health. Due to the strike action arising from a dispute between the Unite Trade Union and 7 Local Authorities, Uisce Éireann took the necessary steps to protect public health by imposing a Boil Water Notice on this scheme.

Following an assessment this morning post-strike on the treatment plant and processes and following consultation with the HSE, Uisce Éireann and Cork County Council can confirm that the Boil Water Notice can be lifted with immediate effect.  

Uisce Eireann’s, Head of Water Operations, Margaret Attridge acknowledged the impact of the notice and thanked the local communities affected in Cork. 

Uisce Éireann’s primary focus remains the protection of public health. Due to the strike action arising from a dispute between the Unite Trade Union and 7 Local Authorities, Uisce Éireann had no choice but to put this Boil Water Notice in place to protect public health. Once the strike ended, crews were mobilised immediately to carry out remedial works.

Margaret added: “I would like thank the communities across Cork who were impacted by the notice for their patience and support. We are also grateful to elected representatives and the media for their assistance in sharing information on the boil water notice over recent days.

The Uisce Éireann Customer Contact Centre, open 24/7 on freephone 1800 278 278, is available to answer queries in relation to the lifting of this notice. Further information is available on www.water.ie.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and supporting communities to thrive.

Uisce Éireann and Tipperary County Council can confirm that the precautionary Boil Water Notices that were issued to protect the health of approximately 4,585 customers supplied by Crotty’s Lake and Poulavanogue Water Treatment Plants have been lifted with immediate effect. This follows consultation with the HSE. 

Uisce Eireann wishes to advise customers supplied by Glenary Public Water Supply that the Boil Water Notice issued on 2 August remains in place. All customers supplied by the Glenary Public Water Supply, which includes parts of Clonmel Town centre and surrounding areas including Cashel Road, Cahir Road and Ring Road; and the Kilcomma/Finger Post areas in Co. Waterford are advised to continue to boil their water before consuming until further notice.

Customers on the following public water supplies can now resume normal use of the water supply for drinking, food preparation and brushing teeth as the Boil Water Notices have now been lifted. 

All customers on the Clonmel Poulavanogue Public Water Supply which includes Clonmel, Poulavanogue and surrounding areas; and the Mountain Road and Knocklucas areas in Co. Waterford.
All customers on the Carrick an Suir (Crotty’s Lake) Public Water Supply Scheme which includes Abbey Hill, Mass Road, Brookdale, Saint Mollerans, Connolly Park, Castlecourt, Waterford Road, Mothal Road, Sweet Auburn, Manor Close, Woodland Heights and north of the River Suir; Hazel Close, Oak Drive, Beech Avenue, Sycamore Close, Mount Saint Nicholas, Greenhills, and surrounding areas; and the Jonestown area in Co. Waterford.

Uisce Éireann’s primary focus remains the protection of public health. Due to the strike action arising from a dispute between the Unite Trade Union and 7 Local Authorities, Uisce Éireann took the necessary steps to protect public health by imposing Boil Water Notices on these schemes. Following an assessment this morning on the treatment plants and processes post-strike, Uisce Éireann and Tipperary County Council can confirm that following consultation with the HSE, the Boil Water Notices can be lifted with immediate effect.  

Uisce Eireann’s Jim Fitzgerald acknowledged the impact of the notice and thanked the local community for their patience and support: 

Uisce Éireann’s primary focus remains the protection of public health. Due to the strike action arising from a dispute between the Unite Trade Union and 7 Local Authorities, Uisce Éireann had no choice but to put several Boil Water Notices in place to protect public health. 

Jim added: “I would like thank the impacted communities across Tipperary who were impacted by the notice for their patience and support and we are also grateful to elected representatives and the media for their assistance in sharing information on the boil water notices and outages during the past number of days.”

The Uisce Éireann Customer Contact Centre, open 24/7 on freephone 1800 278 278, is available to answer queries in relation to the lifting of this notice. Further information is available on www.water.ie.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and supporting communities to thrive.

Uisce Éireann and Waterford City and County Council can confirm that the precautionary Boil Water Notices that were issued to protect the health of approximately 64,205 customers supplied by Adamstown, Stradbally and Ballylaneen Water Treatment Plants have been lifted with immediate effect. This follows consultation with the HSE. 

All customers served by these plants including Waterford City, Tramore, Dunmore East, Passage East, Crooke, Faithlegg, Cheekpoint, Stradbally, Ballylaneen, Kill, Bonmahon, Kilmeaden/Butlerstown, Ballyduff and surrounding areas can now resume normal use of the water supply for drinking, food preparation and brushing teeth.

Uisce Éireann’s primary focus remains the protection of public health. Due to the strike action arising from a dispute between the Unite Trade Union and 7 Local Authorities, Uisce Éireann took the necessary steps to protect public health by imposing Boil Water Notices on these schemes. Following an assessment this morning on the treatment plants and processes post-strike, Uisce Éireann and Waterford County Council can confirm that following consultation with the HSE, the Boil Water Notices can be lifted with immediate effect. 

Uisce Eireann’s Jim Fitzgerald acknowledged the impact of the notice and thanked the local community for their patience and support: 

Uisce Éireann’s primary focus remains the protection of public health. Due to the strike action arising from a dispute between the Unite Trade Union and 7 Local Authorities, Uisce Éireann had no choice but to put several Boil Water Notices in place to protect public health. 

Jim added: “I would like thank the impacted communities across Waterford who were impacted by the notice for their patience and support and we are also grateful to elected representatives and the media for their assistance in sharing information on the boil water notices and outages during the past number of days.

The Uisce Éireann Customer Contact Centre, open 24/7 on freephone 1800 278 278, is available to answer queries in relation to the lifting of this notice. Further information is available on www.water.ie.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit www.water.ie.

Due to industrial action arising from a dispute between the Unite Trade Union and 7 local authorities (LAs), Boil Water Notices remain in place in parts of Waterford, Tipperary and Cork. There is also significant disruption to water supplies in Tipperary with approximately 30,000 people without water.

The industrial action is due to end at midnight tonight, and Uisce Éireann will immediately mobilise crews to the affected sites to carry out remedial works and begin to restore normal water supply. However, Boil Water notices may remain in place in some areas for a number of days as we work to ensure water is safe to drink.

The plants on precautionary BWNs in Waterford, Tipperary and Cork due to Unite action are:

  • Adamstown, Stradbally, Ballylaneen, Crotty’s Lake, Glenary, Poulavanogue and Glashaboy.

In Tipperary, remedial works to restore water supply to affected customers have begun following the lifting of industrial action at 1pm today. It is expected that water will begin to return to most customers from this evening, but it may take a number of days for full supply to return to all customers, particularly those on higher ground. Alternative water supplies will remain in place for the duration.

Tom Cuddy, Head of Operations for Uisce Éireann said: “This dispute is not with Uisce Éireann and is outside our control but has had a significant impact on our customers, particularly in counties Tipperary, Waterford and Cork. In addition to boil water notices the strike action has also led to a loss of water supply for approximately 30,000 people in Tipperary, as pickets prevented access to treatment plants to carry out essential operational and remedial works. Our focus now will be to work with local authority management once pickets are lifted to get plants back operating correctly, return water supply and lift Boil Water Notices as quickly as we can.

Further updates on the restoration of normal supply in the affected areas will issue once pickets are lifted and Uisce Éireann crews gain access to the affected sites to assess and carry out essential remedial works.

Full details on the areas impacted by Boil Water Notices and outages are on water.ie and updates as they occur for all counties will be issued locally through media, elected representatives and on our website. Customers can visit water.ie, follow via Twitter @IWCare or if they have specific queries or concerns contact our 24/7 customer contact centre at 1800 278 278.

Uisce Éireann’s priority remains the protection of public health and the environment through the delivery of safe, secure and sustainable water services where possible during this dispute, and we will do everything within our power to maintain safe water services.