Boil Water Notice remains in place for the Horse and Jockey Public Water Supply

15 September 2022

Irish Water wish to remind customers supplied by the Horse and Jockey Public Water Supply, that the Boil Water Notice issued on Saturday, 3 September remains in place.

Areas impacted are Horse and Jockey, Forgestown, Moycarkey, Curraheen, Ballymurreen, Drumgower, Newtown and surrounding areas.   A map is attached. For customers who wish to check if their property is on the Boil Water Notice, please go to the Water Quality section of our website and enter the property’s Eircode. Customers can also call our customer care helpline on 1800 278 278. 

Irish Water and Tipperary County Council continue to work to rectify the issue and will lift the notice as soon as it is safe to do so.

Irish Water’s Operations Lead, Colin Cunningham said, “We are continuing to address the turbidity issues at the treatment plant. Once these issues have been addressed, and the plant is fully operational, we will undertake sampling and consult with the HSE. The notice will only be lifted when it is safe to do so.

“Public health remains our number one priority and we appreciate the impact that this notice is having on our customers in the area. However, the Boil Water Notice has been put in place to protect our consumers and we thank you for your patience.”

In line with HSE COVID-19 advice and the requirement for frequent hand washing, Irish Water advises that the water remains suitable for this purpose and boiling the water is not required.

Vulnerable customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on the Supply and Service Updates section of our website, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information is available on the Boil Water Notice section of our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Previous Updates

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Following consultation with the Health Service Executive, Irish Water and Tipperary County Council are issuing a Boil Water Notice with immediate effect to protect the health of consumers supplied by the Horse and Jockey Public Water Supply.

Areas impacted are Horse and Jockey, Forgestown, Moycarkey, Curraheen, Ballymurreen, Drumgower, Newtown and surrounding areas.

See a map of affected areas.

For customers who wish to check if their property is on the Boil Water Notice, visit out Supply and Service Section and enter the property’s Eircode. Customers can also call our customer care helpline on 1800 278 278.

The Boil Water Notice has been put in place due to elevated turbidity which has affected treatment at the water treatment plant. The notice affects approximately 650 people supplied by the Horse and Jockey Public Water Supply.

Irish Water and Tipperary County Council continue to work to rectify the issues with a view to lifting the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice.

Vulnerable customers who have registered with Irish Water will receive direct communication on this Boil Water Notice.

Irish Water’s Pat Duggan said: “Public health is Irish Water’s number one priority and we appreciate the impact that this notice will have on the communities of Horse and Jockey, Forgestown, Moycarkey, Curraheen, Ballymurreen, Drumgower, Newtown and surrounding areas. However, the restriction has been put in place to protect our consumers. Irish Water and Tipperary County Council are working to resolve the issues affecting the plant and lift the boil water notice early as it safe to do so.”

Customers are reminded that the water is safe to consume once boiled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Irish Water is working closely with Tipperary County Council to lift the notice as soon as it is safe to do so. Updates will be available on our Supply and Service section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Further information in relation to the Boil Water Notice is available from our Boil Water Notice section.