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Cookie Policy

A cookie is a small piece of data sent from a website and stored in your web browser. Cookies help websites remember information about your visit to improve your user experience.

There are four different types of cookies that we may use on our website. Learn more about each type of cookie and why we use them below. 

Types of cookies

Strictly necessary cookies

Strictly necessary cookies enable you to navigate our websites and use its features. Without these cookies, we would be unable to provide certain features.

All information collected by strictly necessary cookies is aggregated and anonymous. These are session only cookies, which means they end when you close out of our site.

Using necessary cookies enables users to:

  • login to their online account to view online bills
  • pay bills securely online
  • progress through a form

Functionality cookies

Functionality cookies allow our website to remember choices you have made and provide an enhanced, more personal experience on our websites.

Using functionality cookies enables users to:

  • login to our websites via Facebook Connect
  • watch and play videos
  • add comments to a forum
  • share content on our websites and on social networks

Performance cookies

Performance cookies help us improve our websites and online services. These cookies gather information about how our sites are used, including which pages visitors go to most often. These cookies are anonymous - they don't collect information that identifies a visitor.

They also allow us to test new pages and evaluate their effectiveness, making sure we deliver the most relevant information and improve your website experience.

Using performance cookies helps to:

  • see statistics on website use and how people got to the site
  • identify which pages visitors go to most often
  • identify pages with errors

Advertising cookies

Advertising cookies are used to help compile web statistics on an advertising campaign. They can also be used to deliver more relevant advertisements. These cookies are anonymous - they don't collect information that identifies a visitor.

Using advertising cookies helps to:

  • measure the effectiveness of an advertising campaign
  • limit the number of times you see an advertisement

A guide to behavioural advertising and online privacy has been compiled by the internet advertising industry. This guide can be accessed on

Which cookies do we use?

We use strictly necessary cookies to enable a number of features on our website. These cookies cannot be switched off. In addition to this, we use the following cookies:

Functionality cookies

We use functionality cookies to make our webpages more effective. This helps us improve the user journey with added more interactive features.

The functionality cookies we use include:

  • Add This

Performance cookies

We use a number of performance cookies to help us improve our website and user experience. Performance cookies track how users interact with our website including what pages are performing well, what browsers perform best, the average time a person spends on our website and more.

The performance cookies we use include:

  • Google Analytics
  • Hot Jar
  • Qualaroo
  • Siteimprove
  • Youtube

Manage your cookies

If you don't want to receive cookies, you have the choice to disable them. Learn more about managing cookies used on our site through the link below. 

Managing cookies →

You can also disable cookies through your browser settings. The Help function within your browser should tell you how. You can also find out how to do this for your particular browser by visiting

Uisce Éireann will assume that you agree to the placement of cookies on your device unless you specifically choose not to receive our cookies. Once cookies are switched off, we cannot guarantee that your experience will be as fulfilling as it would be with activated cookies. Strictly necessary cookies need to be kept on so you can use all of our features.

Uisce Éireann uses Google Analytics to collect information about how visitors use our websites. The cookies used by this product collect information in an anonymous form. If you wish to opt out of being tracked by Google Analytics across all websites, please visit