Stay informed Icon Report a water outage Use this form to report an issue with your water supply Report no water Icon Vulnerable customers Register yourself or somebody in your home as a vulnerable customer. Register now Icon In your area Set your location to see local service and supply updates, water quality reports, projects and news. Set your location Stay Informed Advice during a storm Water supply issues Leaks No water pressure Flooding Help Emergency Contacts Report a water outage in your area Use this form to report an issue with your water supply Report an issue Use this form to report issues on public property, including leaks, damaged water lids or flooding. Water Service Updates Sign up for our free text service to be kept informed of water outages and works in your area. Discoloured water The water in your tap should appear as clear and colourless as it does leaving the water treatment plant. After an outage Some customers may experience water quality or supply issues when water has been restored following an outage. Airlocks If your cold tap is working but your hot tap is not, then you may have an airlock in your internal plumbing. Follow these tips to check for and clear an airlock. Contact us Get in touch if you have a question for our team or want to report any issues to us. Contact us
