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Overnight outage required in parts of Cork City

25 May 2022

Uisce Éireann and Cork City Council have successfully completed essential works to replace a critical valve on a trunk main on Old Youghal Road. However, works took slightly longer than anticipated which may result in low pressure or no supply for a small number of customers this morning as the network replenishes.

Areas possibly impacted: Old Youghal Road, The Glen, St Lukes, Ballyvolane, Ballyhooly Road, Mayfield, Montenotte, Tivoli, Lotabeg, Silversprings and Rathcooney. A map of the areas is attached.

Pat Britton, Water Operations Lead for Uisce Éireann, said, “The works to strengthen the water network in the area were completed but took slightly longer than expected. Most customers water supply will have returned already, but some will be restored this morning as the network replenishes. 

As the water supply returns, there may be some temporary discolouration of water and occasionally issues such as internal airlocks. For helpful tips on what to do following an outage, including clearing airlocks, visit the Uisce Éireann website at www.water.ie.

Uisce Éireann understands the inconvenience this may have caused and we thank customers for their patience while we completed these essential works.

For further information please visit the Supply and Service Updates section of our website. The Uisce Éireann customer care helpline is open 24/7 and customers can call us on 1850 278 278 and contact us on Twitter @IWCare.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Previous Updates

Uisce Éireann and Cork City Council wish to advise customers of a planned water outage due to the second phase of essential works taking place on the Old Youghal Road on Tuesday, 24 May.

As a result of the works, there will be a water outage in the following areas from 9pm on Tuesday until 4am on Wednesday:

Old Youghal Road, The Glen, St Lukes, Ballyvolane, Ballyhooly Road, Mayfield, Montenotte, Tivoli, Lotabeg, Silversprings and Rathcooney. A map of the areas is attached.

The outage will potentially impact on upwards of approximately 5,000 customers in the area. The outage is expected to last approximately seven hours, however, it may take an additional two or three hours for supply to be fully restored to all customers.

Pat Britton, Water Operations Lead for Uisce Éireann, said, “As we continue to carry out essential works to replace a critical valve on a trunk main on Old Youghal Road, we would like to advise customers of the planned outage. These works will strengthen the water network in the area and provide a safer and more reliable water supply.

There will be traffic management in place on Old Youghal Road, but we hope this will cause minimal impact to road users and residents.

As the water supply returns, there may be some temporary discolouration of water and occasionally issues such as internal airlocks. For helpful tips on what to do following an outage, including clearing airlocks, visit the Uisce Éireann website at www.water.ie.

Uisce Éireann understands the inconvenience when a planned outage occurs and thanks customers for their patience while we complete these essential works.

For further information please visit the Supply and Service Updates section of our website. The Uisce Éireann customer care helpline is open 24/7 and customers can call us on 1850 278 278 and contact us on Twitter @IWCare.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.