Crews working to restore water supply to the southside of Mallow

09 August 2022

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Repair crews are on site in Ballydaheen, Mallow following a burst watermain this morning. 

Irish Water and Cork County Council are working together to restore the water to the southside of Mallow Town as quickly as possible. 

Every effort is being made to maintain supply to as many customers as possible, but the burst is impacting water supply to homes and business in the area. Some are experiencing a water outage while others have a low-pressure supply.  

Repairs are expected to be completed around lunchtime Typically, it takes two to three hours following repairs for normal supply to be restored to all customers affected by an unplanned outage. 

Speaking about the repair works, Pat Britton of Irish Water said: “The repairs on the burst watermain in Ballydaheen are being conducted as quickly as possible to minimise disruption to the community and restore water for all customers."  

We understand the inconvenience unplanned outages can have on customers and we appreciate their patience as we work to repair the burst and return the water supply.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours. 

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries.For further updates please see the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.