Update 6 October 2020

Following consultation with the HSE, Irish Water can confirm that the Boil Water Notice impacting customers supplied by Dunkerrin Public Water Scheme has been lifted with immediate effect and the water is safe to drink. The notice was issued on 22 September as a precautionary measure to protect public health following a mechanical failure at the water treatment plant which compromised the disinfection process. Irish Water’s drinking water compliance and operational experts worked with colleagues in Offaly County Council to resolve the situation as quickly and as safely as possible.

Following a number of satisfactory water samples and an audit of the treatment plant, the Boil Water notice was lifted. Irish Water and Offaly County Council would like to thank the EPA and the HSE for their input and support throughout the process.

John Gavin, Irish Water engineer, said “Irish Water acknowledges and understands the impact of this boil water notice on the 1,200 people affected in south Offaly and north Tipperary and we sincerely regret any inconvenience caused. We endeavoured to keep the public up to date at every stage and we are grateful to the media, elected representatives and members of the public who shared the information. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

If customers have any queries regarding this Boil Water Notice and the lifting of it they should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services. Irish Water would like to remind people to follow the HSE COVID-19 advice and ensure frequent handwashing.

Previous Updates

Update 30 September 2020

Irish Water and Offaly County Council would like to remind customers supplied by Dunkerrin Public Water Scheme that the Boil Water Notice issued on Tuesday 22 September remains in place until further notice to protect public health.

Following consultation with the Health Service Executive (HSE), Irish Water and Offaly County Council issued a Boil Water Notice as a precaution to protect approximately 1,200 customers following a mechanical failure at the water treatment plant, resulting in the disinfection process being compromised. Customers in Dunkerrin, Lisryan and surrounding areas are advised to boil water before use until further notice. Moneygall Village is on a separate supply and is not impacted by this notice. Please view the attached map for more information on the areas affected.

As part of the process to lift the Boil Water Notice, Irish Water and Offaly County Council are progressing with flushing of the network and sampling and monitoring of water supplies. The results of a number of water samples are required to confirm adequate disinfection of the public water supply.

Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus. We would like to reassure customers that our drinking water compliance and operational experts are working with our colleagues in Offaly County Council and in consultation with the HSE to lift the Boil Water Notice as quickly and as safely as possible. Vulnerable customers registered on this supply have been notified.

John Gavin, Irish Water engineer, said “Irish Water understands the inconvenience caused as a result of this Boil Water Notice and apologises to all customers affected. Public health is our number one priority and it is important that people adhere to the boil water notice. We will continue to work closely with Offaly County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future.”

Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

For queries regarding this Boil Water Notice, customers should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on the our Water Supply Updates section and via Twitter @IWCare.

Further information on using water during a Boil Water Notice, visit our Boil Water Notice page.

Boil Water Notice advice

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.


What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Update 28 September 2020

Irish Water and Offaly County Council would like to remind customers supplied by Dunkerrin Public Water Scheme that the Boil Water Notice issued on Tuesday 22 September remains in place until further notice to protect public health.

Following consultation with the Health Service Executive (HSE), Irish Water and Offaly County Council issued the Boil Water Notice as a precaution to protect approximately 1,200 customers following a mechanical failure at the water treatment plant that resulted in the disinfection process being compromised. Customers in Dunkerrin, Lisryan and surrounding areas are advised to boil water before use until further notice. Moneygall Village is on a separate supply and is not impacted by this notice. Please view the attached map for more information on the areas affected.

As part of the process to lift the Boil Water Notice, Irish Water and Offaly County Council are progressing with flushing of the network and sampling and monitoring of water supplies. The results of a number of water samples are required to confirm adequate disinfection of the public water supply.

Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus. We would like to reassure customers that our drinking water compliance and operational experts are working with our colleagues in Offaly County Council and in consultation with the HSE to lift the Boil Water Notice as quickly and as safely as possible. Vulnerable customers registered on this supply have been notified.

John Gavin, Irish Water engineer, said “Irish Water understands the inconvenience caused as a result of this Boil Water Notice and apologises to all customers affected. Public health is our number one priority and it is important that people adhere to the boil water notice. We will continue to work closely with Offaly County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future.”

Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

For queries regarding this Boil Water Notice, customers should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on our Water Supply Updates section and via Twitter @IWCare.

For further information on using water during a Boil Water Notice visit our Boil Water Notice page.

Boil Water Notice advice

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.


What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Update 25 September 2020

Irish Water and Offaly County Council would like to remind customers supplied by Dunkerrin Public Water Scheme that the Boil Water Notice issued on Tuesday 22 September remains in place until further notice to protect public health.

Following consultation with the Health Service Executive (HSE), Irish Water and Offaly County Council issued the Boil Water Notice as a precaution to protect approximately 1,200 customers following a mechanical failure at the water treatment plant that resulted in the disinfection process being compromised. Customers in Dunkerrin, Lisryan and surrounding areas are advised to boil water before use until further notice. Moneygall Village is on a separate supply and is not impacted by this notice. Please view the attached map for more information on the areas affected.

As part of the process to lift the Boil Water Notice, Irish Water and Offaly County Council are progressing with flushing of the network and sampling and monitoring of water supplies. The results of a number of water samples are required to confirm adequate disinfection of the public water supply.

Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus. We would like to reassure customers that our drinking water compliance and operational experts are working with our colleagues in Offaly County Council and in consultation with the HSE to lift the Boil Water Notice as quickly and as safely as possible. Vulnerable customers registered on this supply have been notified.

John Gavin, Irish Water engineer, said “Irish Water understands the inconvenience caused as a result of this Boil Water Notice and apologises to all customers affected. Public health is our number one priority and it is important that people adhere to the boil water notice. We will continue to work closely with Offaly County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future.”

Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

For queries regarding this Boil Water Notice, customers should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on our Water Supply Updates section and via Twitter @IWCare.

For further information on using water during a Boil Water Notice visit our Boil Water Notice page.

Boil Water Notice advice

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.


What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. If you are using bottled water for preparing baby food, be aware that some natural mineral water may have high sodium content. The legal limit for sodium in drinking water is 200mg per litre. Check the label on the bottled water to make sure the sodium or `Na' is not greater than 200mg per litre. If it is, then it is advisable to use a different type of bottled water. If no other water is available, then use this water for as short a time as possible. It is important to keep babies hydrated.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Following consultation with the Health Service Executive (HSE), Irish Water and Offaly County Council can confirm that a Boil Water Notice has been put in place with immediate effect for all customers served by the Dunkerrin Public Water Scheme.

The Boil Water Notice has been put in place as a precaution to protect approximately 1,200 customers following a mechanical failure at the water treatment plant that resulted in the disinfection process being compromised. Irish Water’s drinking water compliance and operational experts are working with colleagues in Offaly County Council to resolve the issue as quickly and as safely as possible.

View a map for the Dunkerrin Water Supply Scheme here.

Customers in Dunkerin, Lisryan and surrounding areas are advised to boil water before use until further notice. Moneygall Village is on a separate supply and is not impacted by this Boil Water Notice.  

Irish Water has made direct contact with customers registered on our vulnerable customers register affected by this Boil Water Notice. Irish Water would like to remind customers to follow the HSE COVID-19 advice and ensure frequent handwashing.

For queries regarding this Boil Water Notice, customers should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on our Water Supply Updates section and via Twitter @IWCare.

Further information on using water during a Boil Water Notice can be found on our Boil Water Notice page

Boil Water Notice advice

Water must be boiled for:

  • Drinking
  • Drinks made with water
  • Preparation of salads and similar foods, which are not cooked prior to eating
  • Brushing of teeth
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads)
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Prepare infant feeds with water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times. If bottled water is used for the preparation of infant feeds it should be boiled once and cooled. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Offaly

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