Boil Water Notice lifted for all customers supplied by the Castlepollard Low Level Public Water Supply

Following consultation with the Health Service Executive (HSE) Irish Water, working in partnership with Westmeath County Council, is pleased to confirm that the Boil Water Notice which was issued on Tuesday 1 September for customers on the Castlepollard Low Level Public Water Supply has been lifted with immediate effect.

The Boil Water Notice was put in place as a precaution to protect public health following a mechanical issue with the chlorination system at Ballany Water Treatment Plant that resulted in the disinfection process being compromised. Irish Water’s drinking water compliance and operational experts worked with colleagues in Westmeath County Council to resolve the issue as quickly and as safely as possible. The mechanical issue at the plant has been resolved and the disinfection process is operating normally.

Irish Water and Westmeath County Council acknowledge the impact and inconvenience caused by this Boil Water Notice to homes and businesses and would like to thank the community for their patience and cooperation while we worked to resolve this issue. We would also like to thank the HSE for their input and support throughout the process.

Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

If customers have any queries or concerns regarding the Boil Water Notice and the lifting of it, they can contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278.

Updates are available on our Water Supply Updates section and on Twitter @IWCare.

Irish Water continues to work at this time with our local authority partners, contractors and others to safeguard the health and well-being of staff and the public and to ensure the continuity of drinking water and wastewater services.

  • Drinking 
  • Drinks made with water 
  • Preparation of salads and similar foods, which are not cooked prior to eating 
  • Brushing of teeth 
  • Making of ice
    • Discard ice cubes in fridges and freezers and filtered water in fridges
    • Make ice from cooled boiled water
  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads).
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling
  • When boiling water
    • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool
    • Cover and store in a refrigerator or cold place
  • Water from the hot tap is not safe to drink
  • Domestic water filters will not render water safe to drink 
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water
  • Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand
  • Prepare infant feeds with tap water that has been brought to the boil once and cooled. Do not use water that has been re-boiled several times.
  • Bottled water can also be used to make up infant formula but if it is used it should be boiled once and cooled. All bottled water, with the exception of natural mineral water, is regulated  to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

To be on the safe side, it is a good idea to boil the water and let it cool before giving to your pet.

A Boil Water Notice is imposed to protect human health. If you have concerns regarding your animals drinking water that is subject to a Boil Water Notice then you should consult your Vet. Outdoor animals, such as cattle and horses, are exposed to bacteria on a daily basis vastly in excess of that experienced by humans.

All water intended for human consumption should be boiled at a rolling boil for at least one minute and cooled before it is used to make hot drinks.

The BWN was imposed on a precautionary basis. However if you are feeling unwell you should consult your GP.

Yes, please put your dishwasher on the highest temperature setting, and let the dishes dry before use.

Most filters are designed to improve the taste and odour of water and not remove harmful bacteria. Check the manual or contact the manufacturer for more information. If in doubt, you should boil your water or use bottled water.

During the short time your water supply is interrupted most central heating systems can be used. However, if you are unsure please refer to your manufacturer’s guide or check with a heating professional.

Consult your local GP for medical advice.

It is recommended that if it is a large open wound or if you are immuno-compromised, apply a waterproof bandage to the wound or take a sponge bath. Seek medical advice for further information.

Using water during a Boil Water Notice

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Notice affects approximately 4000 people supplied by the Ballany Water Treatment Plant

In consultation with the Health Service Executive (HSE), Irish Water and Westmeath County Council can confirm that the Boil Water Notice issued on 1 September for all customers served by the Castlepollard Low Level Public Water Supply remains in place.

The Boil Water Notice affects approximately 4000 people supplied by the Ballany Water Treatment Plant, specifically the supply known locally as the Castlepollard Low Level Public Water Supply. The impacted areas include Castlepollard, Delvin, Coole, Whitehall, Drumcree, Bracklyn and surrounding areas, as per the attached map.

Notice in place as precaution

The Boil Water Notice has been put in place as a precaution following a mechanical issue with the chlorination system at the Ballany Water Treatment Plant that resulted in the disinfection process being compromised. Irish Water’s drinking water compliance and operational experts are working with colleagues in Westmeath County Council to resolve the issue as quickly and as safely as possible.

In the meantime, all customers on this supply are advised to boil water before use until further notice.

Irish Water acknowledges the impact and inconvenience caused by the imposition of a Boil Water Notice to homes and businesses. We wish to thank the community for their patience and cooperation while we work to resolve this issue. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

Vulnerable customers

Irish Water is contacting registered vulnerable customers who are affected by this Boil Water Notice to advise them. 

For queries regarding this Boil Water Notice, customers should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on the Water Supply Updates section of our website and on Twitter @IWCare. 

More information

Further information on using water during a Boil Water Notice can be found on our Boil Water Notice page.

Boil Water Notice issued for customers supplied by the Castlepollard Low Level Public Water Supply

In consultation with the Health Service Executive (HSE), Irish Water and Westmeath County Council can confirm that a Boil Water Notice has been put in place with immediate effect for all customers served by the Castlepollard Low Level Public Water Supply.

The Boil Water Notice affects approximately 4000 people supplied by the Ballany Water Treatment Plant, also known locally as the Castlepollard Low Level Public Water Supply. The areas affected include Castlepollard, Delvin, Collinstown, Coole, Raharney, and surrounding areas.

Notice in place as precaution

The Boil Water Notice has been put in place as a precaution following a mechanical issue with the chlorination system at the Ballany water treatment plant that resulted in the disinfection process being compromised. Irish Water’s drinking water compliance and operational experts are working with colleagues in Westmeath County Council to resolve the issue as quickly and as safely as possible.

In the meantime, all customers of this supply are advised to boil water before use until further notice.

Irish Water acknowledges the impact and inconvenience caused by the imposition of a Boil Water Notice to homes and businesses. We wish to thank the community for their patience and cooperation while we work to resolve this issue. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.

Vulnerable customers

Irish Water is contacting registered vulnerable customers who are affected by this Boil Water Notice to advise them. 

For queries regarding this Boil Water Notice, customers should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates will be available on the Water Supply Updates section of our website and on Twitter @IWCare. 

More information

Further information on using water during a Boil Water Notice can be found on our Boil Water Notice page.

Westmeath

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