Boil Water Notice lifted for customers with immediate effect

Following consultation with the HSE, Irish Water can confirm that the Boil Water Notice issued on 16 July for customers on the Rathangan Public Water Supply has been lifted with immediate effect. The notice was issued as a precautionary measure following issues with the disinfection process at the Water Treatment Plant which led to inadequate chlorination of the public water supply. Irish Water’s drinking water compliance and operational experts worked to resolve the situation as quickly and as safely as possible.

John O’Donoghue, Irish Water Regional Operations Manager, said “Irish Water acknowledges and understands the impact of this boil water notice on the 6,500 people affected and we sincerely regret the inconvenience. We endeavoured to keep the public up to date at every stage and we are grateful to the media, elected representatives and members of the public who shared the information.

Following a number of satisfactory water samples and an EPA audit, the Boil Water notice is lifted with immediate effect. We would also like to thank Kildare County Council the EPA and HSE for their input and support throughout the process."

More information

Should customers have any queries regarding this Boil Water Notice and the lifting of it they should contact Irish Water directly on our customer care helpline, open 24/7, on 1850 278 278. Updates are available on the Water Supply Updates section on our website and on Twitter @IWCare.

Previous updates

Boil Water Notice remains in place for customers on the Rathangan Public Water Supply in Kildare

Irish Water would like to remind customers on the Rathangan Public Water Supply that a Boil Water Notice remains in place until further notice to protect public health.

Following consultation with the Health Service Executive, Irish Water and Kildare County Council issued a Boil Water Notice on Thursday 16 July for the area supplied by the Rathangan Public Water Supply to protect approximately 6,500 people. The notice is a precautionary measure following issues with the disinfection process at the Water Treatment Plant which led to inadequate chlorination of the public water supply. It is necessary that chlorine is present in adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses. This issue has now been resolved.

EPA audit next week

It is not possible to indicate how long the Boil Water Notice will last at present, but Irish Water's primary focus is and always will be the protection of public health. As part of the process to lift the Boil Water Notice, Irish Water and Kildare County Council are progressing with flushing of the network, sampling of water supplies and repairs onsite. This will support an EPA audit of the water treatment plant later next week. The results of a number of water samples are also required to confirm adequate chlorination of the public water supply. Irish Water would like to reassure customers that our drinking water experts are working with our colleagues in Kildare County Council and in consultation with the HSE and the Environmental Protection Agency (EPA) to lift the Boil Water Notice as quickly and as safely as possible.

Areas affected

The areas affected include Rathangan; Tullylost; Ellistown; parts of Monasterevin; parts of Kildare Town and surrounding areas, as per map provided. Irish Water has made direct contact with customers registered on our vulnerable customers register affected by this Boil Water Notice.

John O’Donoghue, Irish Water Regional Operations Manager “Irish Water understands the inconvenience caused as a result of this Boil Water Notice and wish to apologise to all customers affected. Public health is our number one priority and it is imperative that people adhere to the boil water notice. We will continue to keep local residents, media and elected representatives updated as we work resolve the issue and lift the boil water notice. We will continue to work closely with Kildare County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future.”

More information

Updates are available on the Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1850 278 278. Further information and FAQs on Boil Water Notices can be found below and on our Boil Water Notices page.

Boil Water Notice remains in place for customers on the Rathangan Public Water Supply in Kildare

Following advice from the Health Service Executive, Irish Water and Kildare County Council issued a Boil Water Notice on Thursday 16 July for the area supplied by the Rathangan Public Water Supply to protect approximately 6,500 people. This Boil Water Notice remains in place until further notice.

The Boil Water Notice is in place for the entire public water supply as a precautionary measure following issues with the disinfection process at the Water Treatment Plant. This led to inadequate chlorination of the public water supply. It is necessary that chlorine is present in adequate levels in drinking water to ensure that the water remains disinfected until it gets to the taps in people’s homes and businesses. This issue has now been resolved. Irish Water's primary focus is and always will be the protection of public health.

We cannot be conclusive about how long the Boil Water Notice will last at present but we would like to reassure our customers that Irish Water’s drinking water and operational experts are working with our colleagues in Kildare County Council and in consultation with the HSE and the Environmental Protection Agency (EPA) to lift the Boil Water Notice as quickly and as safely as possible.

Boil water until further notice

A number of water samples will be required to confirm adequate chlorination of the public water supply in order to lift the Boil Water Notice. Irish Water’s drinking water compliance and operational experts are working with colleagues in Kildare County Council to resolve this situation as quickly and as safely as possible. In the meantime, all customers of this supply are advised to boil water before use until further notice. Irish Water is making direct contact with customers registered on our vulnerable customers register affected by this Boil Water Notice.

Areas affected

The areas affected include; Rathangan; Tullylost; Ellistown; parts of Monasterevin; parts of Kildare Town and surrounding areas, as per map provided.

John O’Donoghue, Irish Water Regional Operations Manager “Irish Water understands the inconvenience caused as a result of this Boil Water Notice and wish to apologise to all customers affected. Public health is our number one priority and it is imperative that people adhere to the boil water notice. We will continue to keep local residents, media and elected representatives updated as we work resolve the issue and lift the boil water notice.   We will continue to work closely with Kildare County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future.”

More information

Updates are available on the Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1850 278 278. Further information and FAQs on Boil Water Notices can be found below and on our Boil Water Notices page.

Boil Water Notice remains in place for customers on the Rathangan Public Water Supply in Kildare

Following advice from the Health Service Executive, Irish Water and Kildare County Council issued a Boil Water Notice on Thursday 16 July for the area supplied by the Rathangan Public Water Supply to protect approximately 6,500 people. This Boil Water Notice remains in place until further notice.

The Boil Water Notice is in place for the entire public water supply as a precautionary measure following issues with the disinfection process at the Water Treatment Plant. This led to inadequate chlorination of the public water supply.

Working to resolve this situation as quickly and as safely as possible

Irish Water’s drinking water compliance and operational experts are working with colleagues in Kildare County Council to resolve this situation as quickly and as safely as possible. 

In the meantime, all customers of this supply are advised to boil water before use until further notice. Irish Water is making direct contact with customers registered on our vulnerable customers register affected by this Boil Water Notice. 

Affected areas

The areas affected include; Rathangan; Tullylost; Ellistown; parts of Monasterevin; parts of Kildare Town and surrounding areas, as per map provided.

John O’Donoghue, Irish Water Regional Operations Manager, said “Irish Water understands the inconvenience caused as a result of this Boil Water Notice and wish to apologise to all customers affected. Public health is our number one priority and it is imperative that people adhere to the boil water notice. We will continue to keep local residents, media and elected representatives updated as we work resolve the issue and lift the boil water notice.  We will continue to work closely with Kildare County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future.”

More information

Updates are available on the Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1850 278 278. Further information and FAQs on Boil Water Notices can be found below and on our Boil Water Notices page.

Boil Water Notice issued for customers on the Rathangan Public Water Supply

Following advice from the Health Service Executive, Irish Water and Kildare County Council have issued a Boil Water Notice for the area supplied by the Rathangan Public Water Supply to protect approximately 6,500 people. 

The Boil Water Notice is in place for the entire public water supply as a precautionary measure following issues with the disinfection process at the Water Treatment Plant. This led to inadequate chlorination of the public water supply.

Working to resolve this situation as quickly and as safely as possible

Irish Water’s drinking water compliance and operational experts are working with colleagues in Kildare County Council to resolve this situation as quickly and as safely as possible. In the meantime, all customers of this supply are advised to boil water before use until further notice. Irish Water is making direct contact with customers registered on our vulnerable customers register affected by this Boil Water Notice. 

Affected areas

The areas affected include; Rathangan; Tullylost; Ellistown; parts of Monasterevin; parts of Kildare Town and surrounding areas, as per map provided.

John O’Donoghue, Irish Water Regional Operations Manager, said “Irish Water understands the inconvenience caused as a result of this Boil Water Notice and wish to apologise to all customers affected. Public health is our number one priority and it is imperative that people adhere to the boil water notice. We will continue to keep local residents, media and elected representatives updated as we work resolve the issue and lift the boil water notice.  We will continue to work closely with Kildare County Council and the HSE to monitor the supply and lift the notice as quickly as it is safe to do so and safeguard the supply for the future.”

More information

Updates are available on the Water Supply Updates section, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1850 278 278. Further information and FAQs on Boil Water Notices can be found below and on our Boil Water Notices page.

Kildare

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