Irish Water working in partnership with Galway County Council would like to inform customers supplied by the Teeranea/Lettermore public water supply that the boil water notice issued on the supply on January 15 has been lifted with immediate effect. This also applies to customers supplied by the Lettercallow Group Water Scheme.

Following consultation with the HSE, Irish Water and Galway County Council are advising customers that the drinking water can now be consumed as normal.

It was necessary to issue the boil water notice due to incidents of elevated turbidity in the treated water due to operational and mechanical issues at the water treatment plant. Irish Water operation and compliance experts worked with colleagues in Galway County Council to carry out the necessary works at the plant to enable the notice to be lifted. 

Following the lifting of the notice, Irish Water’s Asset Operations Lead Tim O’Connor, commented “Irish Water and Galway County Council would like to thank the customers who were affected by this notice for their patience and cooperation while essential works were carried out at the water treatment plant to ensure the notice could be lifted as quickly as possible. The water treatment plant has been operating very well since the upgrade works were undertaken and the treated water is now of very high quality and fully compliant with E.U Drinking Water Regulations.

“Irish Water acknowledges the impact and inconvenience caused by the imposition of a boil water notice to homes and businesses. We wish to thank the community for their patience and cooperation while we worked to resolve this issue. Irish Water’s priority is the provision of safe, clean drinking water and safeguarding that water supply for the future is a vital focus.”

More information

Should customers have any queries regarding the lifting of this notice they should contact Irish Water directly on our customer care helpline. Updates are available on the Water Supply Updates section on our website, on Twitter @IWCare and via our customer care helpline open 24/7 on 1850 278 278.

Boil Water Notice remains in place for Teeranea/Lettermore Public Water Supply

Irish Water working in partnership with Galway County Council would like to remind customers supplied by the Teeranea/Lettermore Public Water Supply that the boil water notice that was issued on the scheme on January 15 remains in place. This notice also applies to customers supplied by the Lettercallow Group Water Scheme.

Emergency works at the water treatment plant have now been completed and a period of monitoring and testing has commenced. Once a full suite of compliant test results have been received and the HSE are satisfied that the treated water entering the network is safe for consumption they will instruct Irish Water to lift the notice. This is expected to happen within the next couple of weeks.

Why is this needed?

The boil water notice is in place due to incidents of elevated turbidity in the treated water due to operational and mechanical issues at the water treatment plant. Irish Water would like to apologise to customers who are affected by this notice and thank them for their patience while works are ongoing.

Turbidity is a measure of the cloudiness of water. Certain water supplies can be prone to increased levels of turbidity after heavy rain, or because algae has grown in the water source or because material such as sediment in the water mains has been disrupted.

Customers advised to boil water before use

Irish Water drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve this situation as soon as possible. In the meantime, all customers of this supply are advised to boil water before use until further notice.

Commenting, Tim O’Connor, Irish Water’s Asset Operations Water Lead said “We are aware of the impact that this notice is having on the area affected. We advise customers of the Teeranea/Lettermore Public Water Supply and the Lettercallow Group Water Scheme to adhere to the Boil Water Notice until further notice. We will continue to work closely with Galway County Council and the HSE to monitor the plant and lift the notice as quickly as it is safe to do so and safeguard the supply for the future. We will issue a further update as soon as more information is available.”

More information

Information and advice is available on our Boil Water Notice page. Customers can also call our 24-hour customer care line at 1850 278 278. 

BWN remains for Teeranea/Lettermore Public Water Supply

Irish Water working in partnership with Galway County Council would like to remind customers supplied by the Teeranea/Lettermore Public Water Supply that the boil water notice that was issued on the scheme on 15 January remains in place. This notice also applies to customers supplied by the Lettercallow Group Water Scheme.

Why is this needed?

The boil water notice is in place due to incidents of elevated turbidity in the treated water due to operational and mechanical issues at the water treatment plant. Works are being carried out to address these issues as quickly as possible and Irish Water would like to apologise to customers who are affected by this notice and thank them for their patience while works are ongoing. Water supply will be restricted in Teeranea/Lettermore until 7pm today (Wednesday) to facilitate works at the plant. Works to refurbish the filter to improve the treatment process will take place in the coming days and Irish Water will update customers if further restrictions are necessary.

Turbidity is a measure of the cloudiness of water. Certain water supplies can be prone to increased levels of turbidity after heavy rain, or because algae has grown in the water source or because material such as sediment in the water mains has been disrupted.

Irish Water drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve this situation as soon as possible. A programme of sampling and testing will commence in due course prior to lifting of the boil water notice.

Customers advised to boil water before use

In the meantime, all customers of this supply are advised to boil water before use until further notice.

Commenting, Tim O’Connor, Irish Water’s Asset Operations Water Lead said “We are aware of the impact that this notice will have on the area affected. We advise customers of the Teeranea/Lettermore Public Water Supply and the Lettercallow Group Water Scheme to adhere to the Boil Water Notice until further notice. We will continue to work closely with Galway County Council and the HSE to monitor the plant and lift the notice as quickly as it is safe to do so and safeguard the supply for the future. We will issue a further update as soon as more information is available.”

More information

Information and advice is available on our Boil Water Notice page. Customers can also call our 24-hour customer care line at 1850 278 278. 

BWN issued following operational and mechanical issues at plant

Following advice from the Health Service Executive, Irish Water and Galway County Council have issued a Boil Water Notice for the area supplied by the Teeranea/Lettermore Public Water Supply which is currently affected by elevated levels of turbidity due to operational and mechanical issues at the water treatment plant.  

The Health Service Executive, Irish Water and Galway County Council are issuing a precautionary Boil Water Notice to protect 911 consumers on the Teeranea/Lettermore Public Water Supply and the Lettercallow Group Water Scheme.

Turbidity is a measure of the cloudiness of water. Certain water supplies can be prone to increased levels of turbidity after heavy rain, or because algae has grown in the water source or because material such as sediment in the water mains has been disrupted.

Cutomers advised to boil water until further notice

Irish Water drinking water compliance and operational experts are working with colleagues in Galway County Council to resolve this situation as soon as possible.

In the meantime, all customers of this supply are advised to boil water before use until further notice.

Commenting, Tim O’Connor, Irish Water’s Asset Operations Water Lead said “We are aware of the impact that this notice will have on the area affected. We advise customers of the Teeranea/Lettermore Public Water Supply and the Lettercallow Group Water Scheme to adhere to the Boil Water Notice until further notice. We will continue to work closely with Galway County Council and the HSE to monitor the plant and lift the notice as quickly as it is safe to do so and safeguard the supply for the future. We will issue a further update as soon as more information is available.”

More information

Additional information and advice is available on our Boil Water Notice page or customers can call our 24-hour customer care line at 1850 278 278. Updates are available on our Water Supply Updates section.

Galway

Back to the top