Write to us

P.O. Box 448, South City Delivery Office, Cork City, Cork.

Follow us on twitter

Follow and Tweet @IWCare for water services updates and customer care queries.

Boards.ie

Talk to us on boards.ie.

Billing and general account queries

You can view bills, make payments, update your contact details and add additional accounts through a My Water online account. Sign up now.

By phone

Callsave 1850 778 778*
International +353 1 707 2827

Mon - Fri 9am - 5.30pm

Email

Contact us through our online form.

Note there is approximately a 5 day response time.

Water supply and service queries

Please contact us using the details below

By phone

Callsave 1850 278 278*

International +353 1 707 2828

Lines open 24 hours a day, 7 days a week.

Email

Contact us through our online form.

Note there is approximately a 5 day response time.

If you have a complaint, please visit our Customer Complaint page.

*Calls to 1850 numbers are charged per minute, normally at local rates for fixed line providers. Rates from mobile phones may vary so please check with your operator.

* Calls to 1850 numbers are charged at the rates shown in the table below.

1850 Day Per Call Evening Per Call Weekend Per Call Call Set up
Landline 0.055 0.055 0.055 n/a
Mobile 0.30 0.30 0.30 n/a
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