Work on-going to restore water supply to customers in County Tipperary following Storm Kathleen power outages
06 April 2024
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Dedicated water services crews have been mobilised to work to restore normal water supply as quickly as possible
Uisce Éireann is working to restore normal water supply to approximately 1,500 customers in County Tipperary who have been impacted by power outages at water booster stations as a result of Storm Kathleen earlier today.
Due to an unplanned ESB outage on the Galtee Regional Public Water Supply network because of the storm, the water booster station at Kilfeacle has been impacted. As a result of this disruption, customers in Kilfeacle, Donaskeigh, and surrounding areas will experience water outages this afternoon. The estimated time for the restoration of power supply is 9pm tonight.
Similarly, an unplanned power outage on the Fethard Regional Public Water Supply network as a result of the storm has impacted the water booster station at Ballinard. The disruption has led to water outages this afternoon for customers in Moyglass, Arbourhill, and surrounding areas. The estimated time for the restoration of power in this location is 5pm this evening.
Dedicated water services crews have been mobilised to work to restore normal water supply as quickly as possible. Every effort is being made to minimise the impact on homes and businesses. We are also liaising closely with the ESB to prioritise the restoration of power supply at these booster stations.
Uisce Éireann’s Regional Water Operations Lead, Colin Cunningham, commented: “We thank impacted customers for their patience as we work to restore normal water supply as quickly as possible. We are appealing to customers to help conserve water by not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. Further information on water conservation is available on our website at www.water/conserve.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via X (formerly Twitter) @IWCare. Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at our Business updates page. To register as a vulnerable customer or as an alternative contact, visit the vulnerable customer section.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.