You may experience water quality or supply issues when your water has been restored following an outage. To check if your water is back, turn on the cold kitchen tap. If water is running, your water has been restored from the mains. If there is no flow, please turn off the kitchen tap and check again at regular intervals.

You may notice some slight discolouration of the water. This can usually be cleared by running the tap for a few minutes until the water runs clear. If pressure is low when the water returns, it may take up to three hours for it to return to normal pressure. For more advice on what to do during an interruption to your water, visit our Water Supply section.

If after 24 hours, your water hasn’t returned or you are still experiencing issues, please contact us on 1850 278 278 and we will investigate. Calls to this number will be charged at geographic rates from your service provider.

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