Fraudulent Emails or Calls

We will never ask you for financial information via email or a phone call. If you receive such a communication, it is likely to be a phishing scam. If you receive what you suspect is a phishing email or call, please let us know on 1850 448 448.

Find out more about how to spot phishing behaviour on our Fraudulent Email Advice page.

Can't find what you're looking for? Contact us

If you have a household complaint, please visit our Household Customer Complaint page.

If you have a business complaint, please visit our Business Customer Complaint page.

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