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Search our Support questions and answers for information on a range of topics.

Household Q&As

Water services for your home 

Service Updates

Service & supply updates for your area

Business Q&As

Water services for your business

Popular Questions

Business

  1. How much do business customers pay for water?
  2. How do I get a new business connection?
  3. How can I pay my Business water services bill?
  4. What payment methods are available for business customers?
  5. Will the water services be cut off if I don't pay my water bill?

Home

  1. How do I check for an airlock?
  2. What is the First Fix Scheme?
  3. Who is eligible for the First Fix Scheme?
  4. Who is responsible for repairing leaks on your property?
  5. How do I get a new water or wastewater connection?

Connections

  1. How do I apply for a new water connection?
  2. Who do I contact regarding connections and disconnections?
  3. How much will Irish Water charge me for my connection?
  4. What is the application fee for a connection?
  5. Who can carry out the required connection works?

Faults and Water Supply

  1. I have a water leak on my property, what should I do?
  2. My water is back but I'm experiencing supply issues?
  3. What is hard water?
  4. How is the quality of water tested?
  5. Are there any lead water mains in Ireland?

Boards.ie

Talk to us on boards.ie.

Follow us on Twitter

Follow and Tweet @IWCare for water services updates and customer care queries.

Can't find what you're looking for? Contact us

If you have a household complaint, please visit our Household Customer Complaint page.

If you have a business complaint, please visit our Business Customer Complaint page.

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