Fraudulent phishing email alert

We have been made aware of emails being sent asking people to 'perform account maintenance' to receive a tax refund. These emails are not from Irish Water and we recommend that you delete it.

We advise that you do not reply or click on any links included in the email and do not provide any personal or financial information. If you have provided any personal information, you should contact your bank and the Gardai to inform them.

For more information, please visit our fraudulent email advice page.

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If you have a household complaint, please visit our Household Customer Complaint page.

If you have a business complaint, please visit our Business Customer Complaint page.

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