Repair works continuing to restore normal supply to customers in North Clare
19 February 2024
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann is aware that some customers may be experiencing water discolouration following a large burst to a water main in North Clare.
Crews have been able to reconfigure the network to maintain supply to the majority of customers in Lahinch, Liscannor and Ennistymon and repair works are continuing today to fix the burst.
Customers who experience issues with discolouration are asked to run the cold water tap in the kitchen for a few minutes. Doing this usually clears any unusual colour. Further information on discoloured water is available on our Discoloured Water page.
Darragh Conneely, Water Operations Lead with Uisce Éireann, is thanking customers for their patience while crews work to restore normal supply to homes and businesses.
Uisce Éireann understands the inconvenience when an unplanned outage occurs and thanks customers for their patience while we work to restore normal supply. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For general water supply updates, please visit the Water Supply Updates section on our website.
Previous Updates
Uisce Éireann is working to restore water to impacted customers in North Clare following a large burst to a water main.
Dedicated water service crews are carrying out repairs to restore normal water supply as quickly as possible. Customers in Lahinch, Liscannor and Ennistymon and surrounding areas may experience discolouration, low water pressure and/or water outages for the rest of the day while repair works are underway.
As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes.
Uisce Éireann’s Darragh Conneely said: "We understand the inconvenience this is causing and are currently working to restore normal water supply as quickly as possible. Once normal operations are restored, it will take time for the network to refill and normal supply to return to all customers. We are also asking the public to do what they can to conserve water during this time by turning off taps and checking for leaks in outside taps or unoccupied premises.”
Following a water outage, occasionally issues such as cloudy water (air bubbles), discolouration or internal airlocks may arise. For advice on how to resolve these issues, please visit www.water.ie/help/supply/after-an-outage/.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also isued via X - @IWCare.
Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates.
To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.
Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.