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Improvements to our ways of working

Ways of working will continue to evolve, as they always have done, to reflect ongoing developments in technology, environmental regulation, health and safety and other regulatory and customer service obligations. Uisce Éireann will continue the culture of development and improvement that has long been practiced in Ireland's water services, by keeping abreast of best international practice.

Improvements in this area will include:

  • Increased use of smart tools and systems, and continued re-investment in technological advances

  • In-sourcing of many activities that are currently outsourced, including progressively bringing all treatment plants into direct labour operation.

Standardised approach

  • Make our infrastructure safer to operate
  • Improve services to customer and the community
  • Minimise risks to service delivery

What the future holds

  • Increased capital investment
  • Increased levels of technology adoption
  • Increased investment in fleet and equipment
  • Training, Graduate & Apprenticeship Programmes
  • Insourcing of expertise

New Teams

Our Schedule & Dispatch Team is an example of just one of our newest teams as part of improvements to our ways of working. For more information on this team and how they work, click the link below.

Get in touch

For more information or if you have any queries, please get in touch by email to or call us on (01) 237 2966.