1. Ensure you have enough drinking for the duration of the outage. Before the planned outage, fill a jug of water and store it in your fridge. 
  2. Make sure all taps in your property are turned off. This is important as it can avoid airlocks or flooding when the water returns.
  3. Make sure all pre-programmed appliances such as dishwashers/washing machines or any other water-using divices are switched off until the water supply returns. 
  4. Do NOT drink the water from your hot water or bathroom taps as this is not drinking water.
  5. Most storage tanks last up to 24hrs, however, use the water sparingly as emptying the tank may cause an airlock. 

Supply and Service Updates

View our Supply and Service map for the latest updates in your area.

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