1. Are there any works taking place in your area?

    During planned works you may experience a disruption to your water supply. To check if there are works taking place in your area, visit our Water Supply Updates page or visit Twitter at @IWCare.

  2. Check with your neighbours.

    Check with your neighbours to see if they are also experiencing issues. If they are, there may an issue with the public water mains. If not, it is likely there is an issue with your internal pipework.

  3. I have no water coming from the cold tap in my kitchen

    If there are no works taking place and you have no water coming from the cold water tap in your kitchen sink, there may be an issue with the public water mains in your area such as a burst pipe affecting your water supply. Please Callsave 1850 278 278 and we will investigate.

  4. My cold kitchen tap is working but not the hot tap

    If the cold water tap in your kitchen sink is working but the hot water tap and/or the taps in your bathroom sink are not, then you may have an airlock in your internal plumbing. If this is the case please visit our Airlocks page. If after repeating these steps a number of times and you still have no water, you will need to call a plumber.

  5. Check for frozen pipes or burst pipes

    When the outside temperature drops below zero, unprotected pipes and dripping taps can freeze and crack affecting the water supply to your property. For advice, visit our page on What to do if you have frozen or burst pipes.

Supply and Service Updates

View our Supply and Service map for the latest updates in your area.

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