Crews successfully repair burst to a large water main impacting Dublin South and City Centre

09 October 2021

Irish Water, working in partnership with Dún Laoghaire–Rathdown and Dublin City Councils, has successfully completed repairs following a burst to a large watermain in the Stillorgan area, which impacted a number of locations across Dublin South and City Centre. Areas affected included Leeson Street, Ballsbridge, Stillorgan, Blackrock, Donnybrook, Merrion, Booterstown, Clonskeagh, Ranelagh, Rathmines, Terenure, Rathfarnham, Windy Arbour and surrounding areas in Dublin City.

To reduce the impact of the disruption and to maintain supply to as many customers as possible, crews were able to reconfigure the network to some areas and worked through the night to repair the burst and restore the water supply to all impacted customers.

Speaking about the burst, Joe O’Reilly, Irish Water, said: “Dedicated crews successfully carried out the repairs as quickly and efficiently as possible, working through the night and again today to minimise disruption to the area and restore water for all customers. The repairs were complex due to the location of the burst and the presence of a 200 year old culverted stream and other services. We would like to acknowledge and thank the Civil Defence, Fire Brigade and An Garda Síochána for their assistance with completing the repair. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we worked to return the water supply to homes and businesses as quickly and as safely as possible.

Normal water supply should begin to return to customers impacted this evening. There may be some temporary discolouration of water and occasionally issues such as internal airlocks may arise following an outage. For helpful tips on what to do following an outage, including clearing airlocks, visit our website.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please visit our website.

Previous Updates

Irish Water is continuning with repairs following a burst in a large watermain in the Stillorgan area, which supplies a number of locations across Dublin South and City Centre and is working with Dún Laoghaire–Rathdown and Dublin City Councils to restore water as quickly as possible to impacted customers.

Areas affected include Leeson Street, Ballsbridge, Stillorgan, Blackrock, Donnybrook, Merrion, Booterstown and surrounding areas in Dublin City. Customers in Clonskeagh, Ranelagh, Rathmines, Terenure, Rathfarnham and Windy Arbour may also experience lower than normal pressure as a result of the repair works. To reduce the impact of the disruption and to maintain supply to as many customers as possible, crews have reconfigured the network where possible.

The repairs are complex due to the location of the burst and the presence of other services, however, dedicated water service crews are progressing with repairs, which are expected to continue until later this afternoon. Following repairs, it typically takes two to three hours to restore normal supply to all customers affected by an unplanned outage.

To ensure the safety of the public and crews carrying out the repairs, some traffic management is in place.

Joe O’Reilly, Irish Water, said, “The repairs are complex and are being conducted as quickly and efficiently as possible to minimise disruption to the area and restore water for all customers. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please visit the Irish Water website.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services.

Irish Water is progressing repairs following a burst in a large watermain in the Stillorgan area which supplies a number of locations across Dublin South and City Centre and is working with Dún Laoghaire–Rathdown and Dublin City Councils to restore water as quickly as possible to impacted customers.

Areas affected include Leeson Street, Ballsbridge, Stillorgan, Blackrock, Donnybrook, Merrion, Booterstown and surrounding areas in Dublin City. Customers in Clonskeagh, Ranelagh, Rathmines, Terenure, Rathfarnham and Windy Arbour may also experience lower than normal pressure as a result of the repair works. To reduce the impact of the disruption and to maintain supply to as many customers as possible, crews have reconfigured the network where possible.

The repairs are complex due to the location of the burst and the presence of other services, however, dedicated water service crews are progressing with repairs which are expected to continue throughout the night into the early hours of tomorrow morning. Following repairs, it typically takes two to three hours to restore normal supply to all customers affected by an unplanned outage.

To ensure the safety of the public and crews carrying out the repairs, some traffic management is in place.

Joe O’Reilly, Irish Water, said, “The repairs are being conducted as quickly and efficiently as possible to minimise disruption to the area and restore water for all customers. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to return the water supply to homes and businesses as quickly as possible.

Vulnerable customers who have registered with Irish Water receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates please visit our website.

Irish Water continues to work at this time with our Local Authority partners, contractors and others to safeguard the health and well-being of both staff and the public and to ensure the continuity of critical drinking water and wastewater services.