Read what to do.

Works to restore water supply for customers in Clonakilty

15 May 2024

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann is working to restore normal water supply to homes and businesses following a fault at Jones Bridge Water Treatment Plant.  

As a result, customers in the following areas may experience disruption to their water supply including: Tawnies, Shannonvale, Ballynascarthy, Ahamilla, The Curragh, Lisavaird, Bohonogh, Cahermore, Burgatia, Inchydoney, Darragh, Ring, Clogheen, Youghals, Rathbarry, Currahevern, Ballyduvane, Killkerran and surrounding areas. 

Crews are on the ground working to restore normal water supply as quickly as possible to impacted customers. 

Uisce Éireann anticipates that the repair works will be completed by 5pm this evening. It may take a number of hours for normal supply to return to all customers as water refills the network, especially for those on higher ground or at the end of the network. 

Uisce Éireann’s Operations Lead, Niall O’Riordan regrets the inconvenience for customers, adding: “We understand how disruptive unplanned outages are and we regret the inconvenience caused. We would like to thank impacted customers in the Clonakilty area for their patience while we work on repairs and restore the water supply as quickly as possible.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann understands the inconvenience when an outage occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Supply and Service Updates section of our website.

Uisce Éireann is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.