Update 19 November, 5pm - Supply should now have returned to most customers in the area

Irish Water and Cork City Council are responding to a burst in a large trunk main that occurred on Cathedral Road in the Northside of Cork City yesterday afternoon. Following on from the burst, water supply should now have returned to most customers in the area. We are aware that some areas on higher ground may still be impacted, such as Parklands, Killeens Place and Rathpeacon Road, as well as higher parts of Glenthorn and Mervue.

We are working to restore water to all areas impacted as quickly as possible. If Customers are experiencing water outages, or low pressure, please contact our Customer Care Team on 1850 278 278 and our crews will investigate.

Works to repair the burst trunk main on Cathedral Road are underway. This is a complex repair due to the location of the burst and Cathedral Road remains closed at this time, to allow for repair of both the pipe and road to be completed safely. The repair crew is focusing on making the area where the burst occurred safe and protecting other services. Cathedral Road will reopen to traffic as soon as it is safe to do so.  

Irish Water apologises to customers for the inconvenience caused and thanks them for their patience. Our Customer Care Team is available 24/7 on 1850 278 278 or visit our Supply and Service section for updates.

Update 19 November 2019 - Road remains closed due to burst pipe on Cathedral Road, Cork City

Irish Water and Cork City Council are responding to a burst in a large trunk main that occurred in the Northside of Cork City on Cathedral Road yesterday afternoon. Cathedral Road remains closed at this time, to allow for repair of both the pipe and road to be completed safely. This is a complex repair due to the location of the burst and the road will be reopened to traffic as soon as it is safe to do so. 

Approximately 20,000 customers on the northside of Cork City were impacted by the burst main. Repair crews from Irish Water and Cork City Council responding to the incident yesterday afternoon were able to isolate and shut off the burst section of pipe and re-route supply to all affected areas. Normal water supply should now have returned. If customers are experiencing water outages, or low pressure, please contact our Customer Care Team on 1850 278 278 and our teams will investigate. We have received some reports of water outages in the Farranferris and Knocknaheeny areas and are investigating these.

Irish Water apologises to customers for the inconvenience caused and thanks them for their patience. Our Customer Care Team is available 24/7 on 1850 278 278 or visit our Supply and Service section for updates.

Full water service may take some time to return as water refills the network.

Customers in the northside of Cork city affected by a burst pipe earlier today should see a normal water supply returning over the next two hours.

Repair crews from Irish Water and Cork City Council have isolated and shut off the burst section of pipe and re-routed supply to all affected areas. The full repair will be get underway in the morning. Full water service may take some time to return as water refills the network.

During this time there may be some discolouration in the water or pressure may be lower than normal. It is expected that a full supply will return by 10pm to any customers still impacted Irish Water apologises to customers for the inconvenience caused and thanks them for their patience while crews work to restore supply. Our Customer Care Team is available 24/7 on 1850 278 278 or visit our Supply and Service section for updates.

Cork

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