Uisce Éireann crews making progress in restoring water supplies to areas impacted by Storm Isha

Uisce Éireann is working to address any supply interruptions to customers as a result of the impacts of Storm Isha on water treatment infrastructure in Mayo. Our priority is the provision of clean safe drinking water to communities and the safety of water services staff who work to make that happen.

A number of our plants and pumping stations, particularly in the Northwest of the country have been impacted by power outages or poor raw water quality due to flooding.  

Water services staff have been mobilised around the country to make the necessary repairs at plants and on the water network. We are also liaising closely with the ESB to prioritise the restoration of power to plants affected by electricity outages with backup generators in place at our plants to maintain supplies in many areas. 

Anthony Skeffington, Uisce Éireann’s Regional Operations Manager, said: “Uisce Éireann has implemented its emergency response processes and is working closely with National Emergency Co-ordination Committee, Local Authorities, ESB and other partners to co-ordinate the national response address any impact on water supplies due to Storm Isha. For areas where supplies that have been impacted, Uisce Éireann crews are on the ground working to restore production as soon as it is possible.

“Some Uisce Éireann water supplies across the county have been impacted by power outages arising from Storm Isha particularly in Westport, Louisburgh, Ballina, Bonniconlon, Foxford, Knockmore, Clare Island, Achill Island and Doocastle/Cloontia. Supply has returned to a number of locations around the county but a significant number of customers will continue to be affected throughout today while we work to restore normal water supply as quickly as possible.” 

“We would like to thank all the crews who have been working overnight and through the morning to carry out repairs throughout the network. We also want to thank impacted customers for their patience as we work to restore normal supplies. The Uisce Éireann website water.ie is updated regularly with local outage information and our contact centre is available 24/7 on 1800 278 278 to support our customers. 

Customers are urged to check water.ie and or report loss of service or visible leaks to assist Uisce Éireann to identify bursts. Live updates on outages are also available on Twitter @IWCare.

Areas currently impacted in Mayo by known water outages or low pressure due to Storm Isha (note, this list is not comprehensive and other areas across Mayo may experience supply issues, please check water.ie for live updates):

• Louisburgh Water Treatment Plant 
• Clare Island Water Treatment Plant 
• Achill Water Treatment Plant 
• Westport Water Treatment 
• Cloontia/Doocastle Public Water Supply 
• Foxford Water Treatment Plant 
• Ballina Public Water Supply
• Achill Public Water Supply

Customers can also find lots of useful water saving tips on our website www.water.ie/conserve. This also includes an easy-to-use conservation calculator so you can work out how much water you are currently saving and how to conserve even more.

Uisce Éireann is continuing to address any outstanding supply interruptions to customers as a result of the impacts of Storm Isha on water treatment infrastructure. There are 11 water supply schemes, impacting approximately 35,000 people nationwide currently experiencing water disruption as a result of the storm.

The majority of the impacted plants are in the North West of the country particularly in Mayo, Donegal, Leitrim and Cavan. Parts of the South-East are also experiencing disruption. We also continue to closely monitor the Greater Dublin area following record demand for water in recent days. There has been a significant increase in bursts across the region and there may be some localised disruption as repairs are carried out. 

Water services staff are working around the country to make the necessary repairs at plants and on the water network. We are also liaising closely with the ESB to prioritise the restoration of power to plants that remain affected by electricity outages, with backup generators in place at our plants to maintain supplies in many areas.

Tom Cuddy, Uisce Éireann’s head of Operations, said: “Uisce Éireann continues to work closely with local authorities, the ESB and other partners to address any impact on water supplies due to Storm Isha. For areas where supplies have been impacted, our crews are on the ground working to restore production as soon as it is possible. Alternative power supplies and generators have been deployed in some locations to get plants back into production while we are also liaising closely with the ESB to prioritise the restoration of power to plants affected by electricity outages.

“Where power has been restored or repairs carried out, it may take a number of hours for normal supply to return to all customers, particularly those in elevated areas on at the ends of the network. Where possible customers are asked to conserve water to enable supplies to recover. We want to thank impacted customers for their patience as we work to restore normal supplies.”

The Uisce Éireann contact centre is available 24/7 on 1800 278 278 to support our customers during this time. Customers are urged to report loss of service or visible leaks to assist Uisce Éireann to identify bursts. Live updates on outages are also available on Twitter @IWCare and on our website, www.water.ie, where customers can enter their location to get relevant local information.

Areas currently impacted by known water outages or low pressure due to Storm Isha (note, this list is not comprehensive and it is likely that other areas nationwide will experience supply issues, please check water.ie for live updates):

• Lough Talt, Co Sligo
• Smear, Co Longford
• Fanad East, Co Donegal
• Kinlough/Tullaghan, Co Leitrim
• Moneyduff, Co Leitrim
• Knockataggart, Co Cavan
• Ballina, Co Mayo
• Louisburgh, Co Mayo
• Carrowgariff, Co Waterford

Uisce Éireann is working to address any supply interruptions to customers as a result of the impacts of Storm Isha on water treatment infrastructure in Donegal. Our priority is the provision of clean safe drinking water to communities and the safety of water services staff who work to make that happen.

A number of our plants and pumping stations, particularly in the North West of the country have been impacted by power outages or poor raw water quality due to flooding.  

Water services staff have been mobilised around the country to make the necessary repairs at plants and on the water network. We are also liaising closely with ESB Networks to prioritise the restoration of power to plants affected by electricity outages with backup generators in place at our plants to maintain supplies in many areas. 

Anthony Skeffington, Uisce Éireann’s Regional Operations Manager, said: “Uisce Éireann has implemented its emergency response processes and is working closely with National Emergency Co-ordination Committee, Local Authorities, ESB and other partners to co-ordinate the national response to address any impact on water supplies due to Storm Isha. For areas where supplies that have been impacted, Uisce Éireann crews are on the ground working to restore supplies as soon as it is possible.

“Several Uisce Éireann water supplies in Inishowen have been impacted by power outages arising from Storm Isha particularly in Culdaff, Carndonagh, Buncrana, Bridgend, Burnfoot, Newtoncunningham and surrounding areas. At its peak, approximately 8,000 customers in Inishowen were affected and a significant number of those will continue to be affected throughout today while we work to restore normal water supply as quickly as possible.

“Other areas affecting in excess of 10,000 customers include Ballybofey-Stranorlar, Glenfin, Convoy, Raphoe and Lifford, the Fanad Peninsula, Rathmullan and Milford, Glenties, Ardara, and Fintown, Lettermacaward, Letterkenny, Portnoo, Rosbeg, Rosses Regional Crolly, Cresslough and Dunfanaghy and South West Donegal including Owenteskina.

Anthony added: “We would like to thank all the crews who have been working overnight and through the morning to carry out repairs throughout the network. We also want to thank impacted customers for their patience as we work to restore normal supplies. The Uisce Éireann website water.ie is updated regularly with local outage information and our contact centre is available 24/7 on 1800 278 278 to support our customers”. 

Customers are urged to check water.ie and or report loss of service or visible leaks to assist Uisce Éireann to identify bursts. Live updates on outages are also available on Twitter @IWCare.

Water Treatment Plants currently impacted in Donegal by known water outages or low pressure due to Storm Isha (note, this list is not comprehensive and other areas across Donegal may experience supply issues, please check water.ie for live updates):

• Culdaff Water Treatment Plant
• Fanad East (Lough Shannagh) Water Treatment Plant
• Rathmullan Public Water Supply
• Milford public Water Supply
• IIIies Pollan Dam Public Water Supply
• Lough Mourne (Meencrumlin) Public Water Supply 
• Glenties Ardara Public Water Supply
• Lettermacaward Public Water Supply
• Rosses Regional Crolly Public Water Supply
• Creeslough Dunfanaghy Public Water Supply
• South West Donegal Owenteskina Public Water Supply 
• Tiernaleague Public Water Supply
• Letterkenny Public Water Supply

Customers can also find lots of useful water saving tips on our website www.water.ie/conserve. This also includes an easy-to-use conservation calculator so you can work out how much water you are currently saving and how to conserve even more.

Uisce Éireann is working to address any supply interruptions to customers as a result of the impacts of Storm Isha on water treatment infrastructure. Our priority is the provision of clean safe drinking water to communities and the safety of water services staff who work to make that happen.

A number of our plants and pumping stations, particularly in the North West of the country have been impacted by power outages or poor raw water quality due to flooding. To date the most impacted areas are in Mayo, Donegal and parts of the South-East, where several supplies are currently experiencing difficulties. We also continue to closely monitor the Greater Dublin area especially North Wicklow following record demand last week for water. There has been a significant increase in bursts and a decrease in treated water storage for the region. 

Water services staff have been mobilised around the country to make the necessary repairs at plants and on the water network. We are also liaising closely with the ESB to prioritise the restoration of power to plants affected by electricity outages with backup generators in place at our plants to maintain supplies in many areas. 

Tom Cuddy, Uisce Éireann’s Head of Operations, said: “Uisce Éireann has implemented its emergency response processes and is working closely with National Emergency Co-ordination Committee, Local Authorities, ESB and other partners to co-ordinate the national response address any impact on water supplies due to Storm Isha. For areas where supplies that have been impacted, Uisce Éireann crews are on the ground working to restore production as soon as it is possible.

“We would like to thank all the crews who have been working overnight and through the morning to carry out repairs throughout the network. We also want to thank impacted customers for their patience as we work to restore normal supplies. The Uisce Éireann website water.ie is updated regularly with local outage information and our contact centre is available 24/7 on 1800 278 278 to support our customers. 

Customers are urged to check water.ie and or report loss of service or visible leaks to assist Uisce Éireann to identify bursts. Live updates on outages are also available on Twitter @IWCare.

Areas currently impacted by known water outages or low pressure due to Storm Isha (note, this list is not comprehensive and other areas nationwide may experience supply issues, please check water.ie for live updates):

• Lough Talt Supply, Co Sligo
• Moneyduff Supply, Co Leitrim
• Kinlough/Tullaghan, Co Leitrim
• Ballina & Louisburgh Co Mayo
• Cappoquinn, Co Waterford
• North Donegal
• Tuam, Co Galway
• Rathoath, Trim, Ashbourne, Co Meath

Uisce Éireann is working as part of the National Emergency Committee (NEC) to minimise the risk of supply interruptions to customers and to assess the impacts of Storm Isha on water treatment plants. Uisce Éireann’s priority is the provision of clean safe drinking water to communities and the safety of water services staff who work to make that happen.

While there has been no impact on most of our plants the severe weather may impact on supplies in a number of locations due to heavy rainfall and high winds causing power outages at water treatment plants and pumping stations. To date the most impacted areas are in Mayo, Donegal and South-East, where several supplies are at risk due to storage levels locally running low with treatment plants offline. We also continue to closely monitor the Greater Dublin area especially North Wicklow following record demand last week for water. The weather conditions saw freezing ground and subsequent thaw cause a significant increase in bursts and a decrease in treated water storage for the region.

Water services staff will be mobilised around the country to make the necessary repairs at plants and on the water network when it is safe to do so. We are also liaising closely with the ESB to prioritise the restoration of power to plants affected by electricity outages with backup generators in place at our plants to maintain supplies in many areas.

Tom Cuddy, Uisce Éireann’s head of Operations, said: “Uisce Éireann has implemented its emergency response processes and is working closely with National Emergency Co-ordination Committee, Local Authorities, ESB and other partners to co-ordinate the national response and to ensure that the risk to service interruption because of Storm Isha is minimised. In most cases water is still in supply with Uisce Éireann aiming to restore production before any interruptions are experienced by customers.

“We would like to assure our customers that we will be working as a matter of priority to restore any supplies should they be impacted by the storm once it is safe to do so. The Uisce Éireann website water.ie is updated regularly with local outage information and our contact centre is available 24/7 on 1800 278 278 to support our customers.”

Customers are urged to check water.ie and or report loss of service or visible leaks to assist Uisce Éireann to identify bursts. Live updates on outages are also available on Twitter @IWCare.

Areas potentially impacted by water outages or low pressure due to Storm Isha. (more updates to follow)

• Achill Island, Westport, Louisburgh, Clare Island, Foxford, Kiltimagh and Mulranny in Mayo.
• Lough Mourne Meencrumlin WTP and network, Raphoe and customer serviced by Corradooey reservoir in Donegal.
• Castlecomer and customer serviced by Moyhora reservoir in Kilkenny.
• Cappoquin, Aglish, Ardmore and Villierstown in Waterford.
• Enniscorthy in Wexford.
• Ferbane and Daingean Water Treatment plant in Offaly.
• Breanlee in Kerry.
• Kilsellagh in Sligo.
• Lough Forbes supply in Longford.