Uisce Éireann crews working to repair burst in Tralee

31 January 2024

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann is working to repair a burst watermain in Tralee that may be impacting customers in Sundays Well, Cuil Feirne, Caherslee, Mounthawk, Ballyroe, Fenit Road, Tha Spa, Clogherbrien, Strand Street, The Kerries, Ballyrickard, Spa Road, Lohercannon, Kerrins Park, Blennerville, Curraheen, Annagh and surrounding areas of Tralee.

Every effort is being made to maintain water supply to as many customers as possible. Following repair works, It typically takes two to three hours for normal supply to fully restore to all areas as the water refills the network, especially for those on higher ground or at the end of the network.

Charlie O’Leary, Operations Lead for Uisce Éireann in Kerry, assured customers that every effort is being made to restore water as quickly as possible. 

“We understand the inconvenience that unplanned outages can have and we thank customers for their support while the repair works are ongoing. Our crews are making every effort to carry out repair works as quickly as possible.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. Uisce Éireann continues to provide detailed, real-time, and local information about water Service and Supply Issues on our website. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X (formerly Twitter) @IWCare. 

To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.