Uisce Éireann advises of planned outage for customers on Ballybane Road and surrounds tomorrow

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is carrying out essential works to the water network on the Ballybane Road in Galway City on Wednesday, 11 June. To facilitate these works, a water outage is necessary.

The essential works will strengthen the water supply network on the Ballybane Road and surrounding areas by improving the operational performance of the water network.

The works will take place from 9:30am until 5pm on Wednesday, 11 June, and may result in a disruption of supply or outages for Uisce Éireann customers in the area. 

Approximately 1,000 customers on the Ballybane Road in the city and surrounding areas may be affected. 

Uisce Éireann’s Leo O’Shea thanked affected customers for their co-operation ahead of the essential works. 

“We wish to acknowledge the inconvenience caused by a planned outage and assure affected customers that crews will complete the works as quickly as possible to restore normal water supply on Wednesday evening,” said Leo. 

Typically, it takes two to three hours following repairs for normal supply to restore to all customers. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network.  

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.  

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie