Supply returning to customers in Mitchelstown after successful mains repair

Water supply is returning to customers in Mitchelstown and surrounding areas this afternoon after an outage caused by a burst on a main in the town this morning. 

Repair crews were mobilised immediately after the burst occurred with repairs completed ahead of schedule.

Niall O’Riordan, Operations Manager thanked impacted residents, and business owners for their understanding while repairs to the burst were underway. “We understand how frustrating unplanned outages can be for our customers, particularly with such warm weather,” said Niall. “Our crews worked as quickly as they could to repair this main and restore supply, and water is now returning for impacted customers.”

Typically, it can take three to four hours for normal supply to be fully restored to all properties after an unplanned outage.

Customers located at the end of the network or on higher ground may experience longer restoration times as the system recharges. Customers may also experience small pockets of air in their supply as the system recharges. For updates, please see the water supply and services section of our website and enter the following reference into the search bar: COR00116826

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.  Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.