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Normal water supply maintained overnight for Clonmel despite heavy rainfall

14 March 2024

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Dedicated Water Services crews have monitored conditions overnight at the Poulavanogue Water Treatment Plant, supplying water to customers in the town of Clonmel, and full service was maintained despite the projected heavy rainfall. 

According to Operations Lead for Uisce Éireann, Colin Cunningham said: “We are aware that heavy rainfall has the potential to impact on the raw water sources to Poulavanogue Treatment Plant and plans were in put place to restore supply as soon as possible in the event of a plant shut down. Dedicated water services engineers monitored production levels at the plant and water treatment was maintained at the normal level. We will continue to endeavour to notify customers and businesses where likely shut downs may arise as a result of weather events and supply conditions.

Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X @IWCare

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.

Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates

For tips on how to conserve water in your home please visit our website at www.water.ie/conserve.

Previous Updates

Uisce Éireann wishes to advise customers supplied by Poulavanogue Water Treatment Plant that they may experience temporary water outages tomorrow morning due to forecasted heavy rainfall tonight.

Speaking about the forecasted heavy rain, Water Operations Lead for Uisce Éireann, Colin Cunningham said: “The effects of the heavy rainfall could force the water treatment plant to shut down. We would like to assure customers that dedicated water services engineers continue to monitor production levels at the plant. In the event of a possible plant shut down, we will work to restore full supply as quickly as possible. A further update will be provided tomorrow morning”.   

In the event of a plant shutdown, customers in Raheen, Coleville Road and parts of Clonmel Town Centre, Mary Street, Gladstone Street, Dillon Street, Davis Street and surrounding areas may experience low pressure and/or interruptions to their water supply tomorrow morning. 

Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued X @IWCare. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer.

Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates

For tips on how to conserve water in your home please visit our website at www.water.ie/conserve.