Planned outage in Douglas, Cork
18 April 2024
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Required to carry out essential water network maintenance
Uisce Éireann is carrying out essential network maintenance works in Douglas on Sunday, 21 April 2024. To facilitate these works an essential water outage is required from 9am on Sunday, 21 April until approximately 2pm on Sunday, 21 April on the South Douglas Road, Douglas Road and surrounding areas.
The essential works are required to repair a damaged valve and will strengthen the water supply network in the area by reducing leakage and improving water pressure.
The outage will potentially impact up to 5,300 customers in the area. The outage is expected to last approximately five hours; however, it may take an additional two or three hours for supply to be fully restored to all customers. A map of the impacted areas is attached. These include South Douglas Road, Douglas Road, Well Road, Douglas Hall Lawn, Woodview, Endsleigh Estate, Tramore Lawn, Willow Park, Glencurrig, Alderwood, Ashdene, Moss Lane, Greenhills Court, Rosebank, Loreto Park, Cross Douglas Road, Knockrea Park and Westview.
As the water supply returns, there may be some increased instances of discoloured water in the short-term. For helpful tips on what to do following an outage, visit https://www.water.ie/help/supply/after-an-outage/.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Business customers can sign up to Uisce Éireann’s text alert system to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates, visit the Service and Supply section of our website.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit our website.