Large water main burst successfully repaired in North Fermoy

02 November 2021

Irish Water, working in partnership with Cork County Council, have successfully completed repair works following a burst to a large water main at Kent Bridge in Fermoy.

Whilst the repair works have been completed, it typically takes two to three hours to restore normal supply to all customers affected by an unplanned outage.

Speaking on-site at Kent Bridge, Irish Waters Pat Britton said “I would like to thank the Fire Service, Gardaí, Cork County Council Roads Department and particularly to our partners in the Cork County Council Water Services team who were out late last night and back at first light this morning to undertake the repair works.

I would like to apologise to any customer who was affected by last night’s water outage and to the community in Fermoy for any traffic delays they experienced whilst engineers carried out the emergency repair works.

We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we worked to return the water supply as quickly and as safely as possible.

There may be some temporary discolouration of water and occasionally issues such as internal airlocks may arise following an outage. For helpful tips on what to do following an outage, including clearing airlocks, visit the Issues during or after an outage section of our website.

Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we completed repairs and restored normal water supply. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates, please visit the Supply and Service Updates section of our website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

 

Previous Updates

Irish Water, working in partnership with Cork County Council, has attended the site of a burst water main at Kent Bridge in Fermoy. Crews have isolated and closed off the flow of water and the area is being made safe, customers in the North of Fermoy can expect supply interruptions until the repair is complete.

The repairs are complex due to the location of the burst on a bridge and works need to be carefully carried out. Due to the need for extensive traffic management onsite and for the safety of dedicated water services crews the repair of the burst cant commence until early tomorrow morning. It typically takes two to three hours following repairs to restore normal supply to all customers affected by an unplanned outage.

Pat Britton, Irish Water, commented: “Irish Water and Cork County Council immediately dispatched crews to make the area safe. The repairs will be conducted as quickly and efficiently as possible early tomorrow morning, we aim to minimise disruption to the area and restore water for all customers. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to restore normal water supply as quickly and as safely as possible.”  

Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit our Water Supply Updates section.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.