Customers reminded Do Not Consume notice remains in place

Irish Water and Mayo County Council would like to remind customers on Achill Island and the adjacent mainland which is supplied by the public water supply, that the Do Not Consume notice remains in place on the water supply.

The water is not safe for consumption or the preparation of foods, but is safe for hygiene and use in washing machines and dishwashers. Customers are reminded to continue to wash their hands in line with HSE advice while the Covid-19 pandemic continues.

Irish Water and Mayo County Council continue to appeal to residents, businesses and visitors to Achill Island to conserve water. Demand for water remains high and we are grateful to those customers who have listened to and acted on our water conservation pleas which is helping us to provide a continuous supply for everyone for essential handwashing and hygiene purposes.  

Emergency works continuing

Ger Greally, Irish Water, said “As part of the works required to lift the notice Irish Water and Mayo County Council are commencing a programme of reservoir cleaning which may result in some outages or low pressure for customers, particularly in higher lying areas.

“Emergency works at the plant are also continuing.

“Tankers providing alternative drinking water supplies remain in place at 28 locations across the island.

“The incident management team comprising experts from Irish Water and Mayo County Council continues to meet regularly to analyse all available data and plan for the lifting of the notice when the conditions are appropriate.

“Irish Water would like to thank Mayo County Council’s caretakers and other operational staff who continue to work tirelessly since this incident commenced to ensure a continuous supply of water is available to everyone on the island. We would also like to thank the local Civil Defence for supporting in the delivery of bottled water to vulnerable customers.”

Vulnerable customers contact

Vulnerable customers who have contacted Irish Water requesting bottled water have been facilitated by Mayo County Council and the Civil Defence. Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

The Department of Agriculture, Food and the Marine have confirmed that the water is safe for animal consumption.

Group Water Schemes

The following are the Group Water Schemes served by the Achill Public Water Supply Scheme;

  • Dooniver GWS
  • Saulia No 2 GWS
  • Crumpaun GWS
  • Dooega GWS
  • Shraheens, Achill GWS
  • Dugort No 1 GWS
  • Dugort No. 2 GWS
  • Dugort East GWS
  • Valley 1 GWS
  • Valley 3 GWS


An alternative water supply is in place to support residents and visitors to Achill at the following locations:

  1. Tonragee National School
  2. Belfarsad Church
  3. Corraun Church
  4. Alices, Achill Sound
  5. Achill Sound Hotel
  6. St. Fionnians/House of Prayer, Achill Sound
  7. Pattens Bar, Dereens
  8. Ashleam
  9. Ashleam National School
  10. Lavelles Bar, Dooega
  11. Saila National School
  12. Ted Lavelles, Cashel
  13. Bunnacurry National School
  14. Dooinver National School
  15. Valley National School
  16. Mastersons Bar, Doogort
  17. Doogort Campsite
  18. Slievemore Holiday Village
  19. Desserted Village Rd, Slievemore
  20. Dookinella National School
  21. Barrett's Shop/Keel Campsite
  22. Keel Hall
  23. Aquarium, Keel
  24. St Coleman's Day Centre, Keel
  25. Cuanaoibhinn Housing, Keel
  26. Achill Head
  27. Dooagh National School
  28. Gielty's Bar, Dooagh

See map of these locations here.

Please note

  • Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.
  • It is especially important that mains drinking water is not given to bottle fed infants. Water is safe to use for handwashing and personal hygiene and customers should continue to follow public health advice on handwashing at this time.
  • It is important to continue to follow the HSE guidance when collecting water including social distancing and hand hygiene.

With the support of Mayo County Council we are providing bottled water to vulnerable customers. Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

Please note important advice below

  • This water should not be used for:
    • Drinking
    • Drinks made with water
    • Food preparation, washing or cooking of food,
    • Brushing of teeth
    • Making of ice
  • Children under 12 months old should not drink this water
  • In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
  • Ready-to-use formula that does not need added water can also be used.
  • Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
  • Discard ice cubes in fridges and freezers and filtered water in fridges

What can you use water for?

  • The water can be used for handwashing (customers should continue to follow public health advice on handwashing at this time), personal hygiene, bathing, flushing toilets, laundry and washing of utensils

Irish Water and Mayo County Council will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.

Update 21 August 2020

Residents of and visitors to Achill Island reminded Do Not Consume notice continues

Irish Water and Mayo County Council would like to remind customers on Achill Island and the adjacent mainland which is supplied by the public water supply, that the Do Not Consume notice remains in place on the water supply.

The water is not safe for consumption or the preparation of foods, but is safe for hygiene and use in washing machines and dishwashers. Customers are reminded to continue to wash their hands in line with HSE advice while the Covid-19 pandemic continues.

Irish Water and Mayo County Council continue to appeal to residents, businesses and visitors to Achill Island to conserve water. Demand for water remains high and we are grateful to those customers who have listened to and acted on our water conservation pleas which is helping us to provide a continuous supply for everyone for essential handwashing and hygiene purposes.  

Plant beginning to return to normal

Ger Greally, Irish Water, said Irish Water and Mayo County Council are putting plans in place to scour/flush the network and clean reservoirs once the demand and temperatures drop and the plant starts producing consistently compliant water once again. This scouring and cleaning regime is necessary to ensure there are no residues of aluminium in the reservoirs or in the distribution network.  

“There has been a noticeable decrease in visitors on the island and the plant is beginning to return to normal operation levels. Irish Water and Mayo County Council will continue to assess the situation on a daily basis until the demand fully returns to normal levels.

“Tankers providing alternative drinking water supplies remain in place at 28 locations across the island.

“The incident management team comprising experts from Irish Water and Mayo County Council continues to meet regularly to analyse all available data and plan for the lifting of the notice when the conditions are appropriate.

“In terms of a resolution the demand is still in excess of supply even with the Do Not Consume in place and we are asking both residents and visitors to conserve water wherever possible to reduce demand.”

“Irish Water would like to thank Mayo County Council’s caretakers and other operational staff who continue to work tirelessly since this incident commenced to ensure a continuous supply of water is available to everyone on the island. We would also like to thank the local Civil Defence for supporting in the delivery of bottled water to vulnerable customers.”

Vulnerable customers contact

Vulnerable customers who have contacted Irish Water requesting bottled water have been facilitated by Mayo County Council and the Civil Defence. Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

The Department of Agriculture, Food and the Marine have confirmed that the water is safe for animal consumption.

Group Water Schemes

The following are the Group Water Schemes served by the Achill Public Water Supply Scheme;

  • Dooniver GWS
  • Saulia No 2 GWS
  • Crumpaun GWS
  • Dooega GWS
  • Shraheens, Achill GWS
  • Dugort No 1 GWS
  • Dugort No. 2 GWS
  • Dugort East GWS
  • Valley 1 GWS
  • Valley 3 GWS


An alternative water supply is in place to support residents and visitors to Achill at the following locations:

  1. Tonragee National School
  2. Belfarsad Church
  3. Corraun Church
  4. Alices, Achill Sound
  5. Achill Sound Hotel
  6. St. Fionnians/House of Prayer, Achill Sound
  7. Pattens Bar, Dereens
  8. Ashleam
  9. Lavelles Bar, Dooega
  10. Saila National School
  11. Ted Lavelles, Cashel
  12. Ashleam National School
  13. Bunnacurry National School
  14. Dooinver National School
  15. Valley National School
  16. Mastersons Bar, Doogort
  17. Doogort Campsite
  18. Slievemore Holiday Village
  19. Desserted Village Rd, Slievemore
  20. Dookinella National School
  21. Barrett's Shop/Keel Campsite 1 No. small tanker
  22. Keel Hall
  23. Aquarium
  24. St Coleman's Day Centre, Keel
  25. Cuanaoibhinn Housing, Keel
  26. Achill Head
  27. Dooagh National School
  28. Gielty's Bar, Dooagh

See map of these locations here.

Please note

  • Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.
  • It is especially important that mains drinking water is not given to bottle fed infants. Water is safe to use for handwashing and personal hygiene and customers should continue to follow public health advice on handwashing at this time.
  • It is important to continue to follow the HSE guidance when collecting water including social distancing and hand hygiene.

With the support of Mayo County Council we are providing bottled water to vulnerable customers. Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

Water conservation

With the water treatment plant continuing to see high levels of demand we are once again asking customers and visitors to Achill to conserve water wherever possible. There are ways to conserve water that will not impact on hygiene or handwashing. Simple water conservation efforts can have a big impact on reducing demand on the supply.

Taking a shower instead of a bath or using a watering can rather than a hose when gardening can make a big difference in water use. We are also reminding people with responsibility for properties that are currently unoccupied to check for leaks and turn off water where it is not required. There are more conservation tips and guidance for homes, businesses and farms, including information on how much water you can save with simple measures on our Water Conservation section.

Please note important advice below

  • This water should not be used for:
    • Drinking
    • Drinks made with water
    • Food preparation, washing or cooking of food,
    • Brushing of teeth
    • Making of ice
  • Children under 12 months old should not drink this water
  • In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
  • Ready-to-use formula that does not need added water can also be used.
  • Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
  • Discard ice cubes in fridges and freezers and filtered water in fridges

What can you use water for?

  • The water can be used for handwashing (customers should continue to follow public health advice on handwashing at this time), personal hygiene, bathing, flushing toilets, laundry and washing of utensils

Irish Water and Mayo County Council will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.

Update 17 August 2020

Residents of and visitors to Achill Island reminded that Do Not Consume notice continues

Irish Water and Mayo County Council would like to remind customers on Achill Island and the adjacent mainland which is supplied by the public water supply, that the Do Not Consume notice remains in place on the water supply.

The water is not safe for consumption or the preparation of foods, but is safe for hygiene and use in washing machines and dishwashers. Customers are reminded to continue to wash their hands in line with HSE advice while the Covid-19 pandemic continues.

Irish Water and Mayo County Council continue to appeal to residents, businesses and visitors to Achill Island to conserve water. Demand for water remains high and we are grateful to those customers who have listened to and acted on our water conservation pleas which is helping us to provide a continuous supply for everyone for essential handwashing and hygiene purposes.  

Working to find solutions

Ger Greally, Irish Water, said Irish Water and Mayo County Council are working hard to find solutions to meet the increase in demand. We have been tankering water to the Acorrymore Water Treatment Plant and to some reservoirs serving the Slievemore and Dugort areas where demand was particularly high and we continued to do this throughout the weekend. The incident management team comprising members from Irish Water and Mayo County Council continues to meet daily to ensure we are assessing all options available at this time.

“In terms of a resolution the demand is still in excess of supply even with the Do Not Consume in place and we are asking both residents and visitors to conserve water wherever possible to reduce demand.”

There are 28 tankers providing alternative water supplies in place across Achill and customers are advised that this water must be boiled before use as a precautionary measure. It is important to continue to follow the HSE guidance when collecting water including social distancing and hand hygiene.

Vulnerable customers contact

Vulnerable customers who have contacted Irish Water requesting bottled water have been facilitated by Mayo County Council and the Civil Defence. Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

The Department of Agriculture, Food and the Marine have confirmed that the water is safe for animal consumption.

Group Water Schemes

The following are the Group Water Schemes served by the Achill Public Water Supply Scheme;

  • Dooniver GWS
  • Saulia No 2 GWS
  • Crumpaun GWS
  • Dooega GWS
  • Shraheens, Achill GWS
  • Dugort No 1 GWS
  • Dugort No. 2 GWS
  • Dugort East GWS
  • Valley 1 GWS
  • Valley 3 GWS

Tankers

An alternative water supply is in place to support residents and visitors to Achill.
Some tanker locations have been added to the list while others have been re- located to other locations. The full revised location list as of Monday 10th of August is as follows

  1. Tonragee National School
  2. Belfarsad Church
  3. Corraun Church
  4. Alices, Achill Sound
  5. Achill Sound Hotel
  6. St. Fionnians/House of Prayer, Achill Sound
  7. Pattens Bar, Dereens
  8. Ashleam
  9. Lavelles Bar, Dooega
  10. Saila National School
  11. Ted Lavelles, Cashel
  12. Ashleam National School
  13. Bunnacurry National School
  14. Dooinver National School
  15. Valley National School
  16. Mastersons Bar, Doogort
  17. Doogort Campsite
  18. Slievemore Holiday Village
  19. Desserted Village Rd, Slievemore
  20. Dookinella National School
  21. Barrett's Shop/Keel Campsite 1 No. small tanker
  22. Keel Hall
  23. Aquarium
  24. St Coleman's Day Centre, Keel
  25. Cuanaoibhinn Housing, Keel
  26. Achill Head
  27. Dooagh National School
  28. Gielty's Bar, Dooagh

See map of these locations here.

Please note

  • Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.
  • It is especially important that mains drinking water is not given to bottle fed infants. Water is safe to use for handwashing and personal hygiene and customers should continue to follow public health advice on handwashing at this time.
  • It is important to continue to follow the HSE guidance when collecting water including social distancing and hand hygiene.

With the support of Mayo County Council we are providing bottled water to vulnerable customers. Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

Water conservation

With the water treatment plant continuing to see high levels of demand we are once again asking customers and visitors to Achill to conserve water wherever possible. There are ways to conserve water that will not impact on hygiene or handwashing. Simple water conservation efforts can have a big impact on reducing demand on the supply.

Taking a shower instead of a bath or using a watering can rather than a hose when gardening can make a big difference in water use. We are also reminding people with responsibility for properties that are currently unoccupied to check for leaks and turn off water where it is not required. There are more conservation tips and guidance for homes, businesses and farms, including information on how much water you can save with simple measures on our Water Conservation section.

Please note important advice below

  • This water should not be used for:
    • Drinking
    • Drinks made with water
    • Food preparation, washing or cooking of food,
    • Brushing of teeth
    • Making of ice
  • Children under 12 months old should not drink this water
  • In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
  • Ready-to-use formula that does not need added water can also be used.
  • Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
  • Discard ice cubes in fridges and freezers and filtered water in fridges

What can you use water for?

  • The water can be used for handwashing (customers should continue to follow public health advice on handwashing at this time), personal hygiene, bathing, flushing toilets, laundry and washing of utensils

Irish Water and Mayo County Council will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.

Update 13 August 2020

Do Not Consume Notice remains for all customers supplied by the Achill Water Supply Scheme

Irish Water and Mayo County Council are appealing to residents, businesses and visitors to Achill Island to conserve water. Demand for water remains high and the Do Not Consume notice that was issued for the whole island and parts of the adjacent mainland last Friday remains in place.

Irish Water and Mayo County Council would like to thank customers who have listened to and acted on our conservation plea and appeal to everyone on the island to conserve water where possible to ensure a continuous supply for everyone for essential handwashing and hygiene purposes.

Demand has drastically increased

Explaining further, Ger Greally, Irish Water, said “Demand for water on Achill Island is 50 per cent higher than it was this time last year and the treatment plant cannot produce enough water to meet this demand.

“The water treatment plant at Acorrymore was designed to produce 1.9 million litres per day but the demand peaked at over three million litres per day last weekend. Water usage has continued to be high this week and until the demand returns to normal levels, we will not be in a position to lift the Do Not Consume Notice,” Ger has cautioned.

“Irish Water and Mayo County Council are working hard to find solutions to meet the increase in demand but with unprecedented levels of visitors to the island it is proving difficult,” he added.

There are 19 reservoirs on Achill Island where water is stored and distributed across the island. Water was tankered to some reservoirs serving the Slievemore and Dugort areas this week from other parts of Mayo after customers experienced water outages.

Increase in Aluminuim and turbidity

Explaining the technicalities of the situation Ger added “On Friday night a Do Not Consume Notice was issued as a result of a further increase in demand on the plant alongside an increase in temperatures which impacted the water treatment process. This resulted in the increase in aluminuim and turbidity. Similar to many treatment plants around the country, aluminium sulphate (alum) is used as a coagulant to solidify the organics into a sludge blanket. The sludge blanket lifted allowing for excess alum to spill into the supply necessitating an immediate Do Not Consume notice.

“While demand and temperatures remain high, the sludge blanket continues to rise every day.

“In terms of a resolution the demand is still in excess of supply even with the Do Not Consume in place and we are asking both residents and visitors to conserve water wherever possible to reduce demand.”

There are 29 tankers providing alternative water supplies in place across Achill and customers are advised that this water must be boiled before use as a precautionary measure. It is important to continue to follow the HSE guidance when collecting water including social distancing and hand hygiene.

Vulnearble customers contact

Vulnerable customers who have contacted Irish Water requesting bottled water have been facilitated by Mayo County Council and the Civil Defence. Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

An incident management team comprising members from Irish Water and Mayo County Council are meeting daily to assess the situation and investigate options to increase the supply of water through the network.
The Department of Agriculture, Food and the Marine have confirmed that the water is safe for animal consumption.

 

Group Water Schemes

The following are the Group Water Schemes served by the Achill Public Water Supply Scheme;

  • Dooniver GWS
  • Saulia No 2 GWS
  • Crumpaun GWS
  • Dooega GWS
  • Shraheens, Achill GWS
  • Dugort No 1 GWS
  • Dugort No. 2 GWS
  • Dugort East GWS
  • Valley 1 GWS
  • Valley 3 GWS

Tankers

An alternative water supply is in place to support residents and visitors to Achill.
Some tanker locations have been added to the list while others have been re- located to other locations. The full revised location list as of Monday 10th of August is as follows

  1. Tonragee National School
  2. Belfarsad Church
  3. Corraun Church
  4. Alices, Achill Sound
  5. Achill Sound Hotel
  6. St. Fionnians/House of Prayer, Achill Sound
  7. Pattens Bar, Dereens
  8. Ashleam
  9. Lavelles Bar, Dooega
  10. Saila National School
  11. Ted Lavelles, Cashel
  12. Ashleam National School
  13. Bunnacurry National School
  14. Dooinver National School
  15. Valley National School
  16. Mastersons Bar, Doogort
  17. Doogort Campsite
  18. Slievemore Holiday Village
  19. Desserted Village Rd, Slievemore
  20. Dookinella National School
  21. Barrett's Shop/Keel Campsite 1 No. small tanker
  22. Keel Hall
  23. Aquarium
  24. St Coleman's Day Centre, Keel
  25. Cuanaoibhinn Housing, Keel
  26. Achill Head
  27. Dooagh National School
  28. Gielty's Bar, Dooagh

See map of these locations here.

Please note

  • Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.
  • It is especially important that mains drinking water is not given to bottle fed infants. Water is safe to use for handwashing and personal hygiene and customers should continue to follow public health advice on handwashing at this time.
  • It is important to continue to follow the HSE guidance when collecting water including social distancing and hand hygiene.

With the support of Mayo County Council we are providing bottled water to vulnerable customers. Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

Water conservation

With the water treatment plant continuing to see high levels of demand we are once again asking customers and visitors to Achill to conserve water wherever possible. There are ways to conserve water that will not impact on hygiene or handwashing. Simple water conservation efforts can have a big impact on reducing demand on the supply.

Taking a shower instead of a bath or using a watering can rather than a hose when gardening can make a big difference in water use. We are also reminding people with responsibility for properties that are currently unoccupied to check for leaks and turn off water where it is not required. There are more conservation tips and guidance for homes, businesses and farms, including information on how much water you can save with simple measures on our Water Conservation section.

Do Not Consume Notice remains for all customers supplied by the Achill Water Supply Scheme

Following consultation with the Health Service Executive (HSE) Irish Water, working in partnership with Mayo County Council, issued a Do Not Consume Notice on Friday for all residents of and visitors to Achill Island. Everyone on the island, whether supplied by the Achill Public Water Supply Scheme or any of the Group Water Schemes and parts of the adjacent mainland are affected by this notice. Irish Water would like to remind customers that the notice remains in place and that water should not be consumed or used to wash foods.

An incident management team comprising staff from Irish Water and Mayo County Council has been established to manage the incident.

Group Water Schemes

The following are the Group Water Schemes served by the Achill Public Water Supply Scheme;

  • Dooniver GWS
  • Saulia No 2 GWS
  • Crumpaun GWS
  • Dooega GWS
  • Shraheens, Achill GWS
  • Dugort No 1 GWS
  • Dugort No. 2 GWS
  • Dugort East GWS
  • Valley 1 GWS
  • Valley 3 GWS

Tankers

An alternative water supply is in place to support residents and visitors to Achill.
Some tanker locations have been added to the list while others have been re- located to other locations. The full revised location list as of Monday 10th of August is as follows

  1. Tonragee National School
  2. Belfarsad Church
  3. Corraun Church
  4. Alices, Achill Sound
  5. Achill Sound Hotel
  6. St. Fionnians/House of Prayer, Achill Sound
  7. Pattens Bar, Dereens
  8. Ashleam
  9. Lavelles Bar, Dooega
  10. Saila National School
  11. Ted Lavelles, Cashel
  12. Ted Lavelles, Cashel
  13. Bunnacurry National School
  14. Dooinver National School
  15. Valley National School
  16. Mastersons Bar, Doogort
  17. Doogort Campsite
  18. Slievemore Holiday Village
  19. Desserted Village Rd, Slievemore
  20. Dookinella National School
  21. Barrett's Shop/Keel Campsite 1 No. small tanker
  22. Barrett's Shop/Keel Campsite 1 No. large tanker
  23. Keel Hall
  24. Aquarium
  25. St Coleman's Day Centre, Keel
  26. Cuanaoibhinn Housing, Keel
  27. Achill Head
  28. Dooagh National School
  29. Gielty's Bar, Dooagh

See map of these locations here.

Please note

  • Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.
  • It is especially important that mains drinking water is not given to bottle fed infants. Water is safe to use for handwashing and personal hygiene and customers should continue to follow public health advice on handwashing at this time.
  • It is important to continue to follow the HSE guidance when collecting water including social distancing and hand hygiene.

With the support of Mayo County Council we are providing bottled water to vulnerable customers. Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

Water conservation

With the water treatment plant continuing to see high levels of demand we are once again asking customers and visitors to Achill to conserve water wherever possible. There are ways to conserve water that will not impact on hygiene or handwashing. Simple water conservation efforts can have a big impact on reducing demand on the supply.
Taking a shower instead of a bath or using a watering can rather than a hose when gardening can make a big difference in water use. We are also reminding people with responsibility for properties that are currently unoccupied to check for leaks and turn off water where it is not required. There are more conservation tips and guidance for homes, businesses and farms, including information on how much water you can save with simple measures on our water conservation section.

Tankers of water now available in additional places

Following consultation with the Health Service Executive (HSE) Irish Water, working in partnership with Mayo County Council, issued a Do Not Consume Notice on Friday for all consumers and visitors to Achill supplied by the Achill Public Water Supply Scheme and the following Group Water Schemes - Slievemore 1, Doogort 2, Dooinver, Dooega and Saile. The Do Not Consume Notice remains in place.

Tankers of water are now in place at the following additional locations from today, Sunday 9 August;

  • Belfarsad Church
  • Achill Sound Hotel
  • Bunnacurry Church
  • Dookinella National School
  • Slivemore Holiday Village
  • Keel Hall
  • Aquarium, Keel
  • Cuanaoibhinn Housing, Keel
  • Dooagh National School

 

Tankers of water continue to be in place at the following locations;

  • Alice’s Achill Sound
  • House of Prayer, Achill Sound
  • Ted Lavelles, Cashel
  • Barrett's Costcutter, Keek
  • Gieltys, Dooega
  • Valley National School
  • Mastersons Bar, Doogort
  • Doogort Camp Site
  • Corraun Community Centre
  • Tonragee National School
  • Saile National School
  • Pattens Bar, Derreens
  • Lavelles Bar, Dooega
  • Bunnacurry National School
  • Dookinella National School
  • Dooinver National School

Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure. It is especially important that mains drinking water is not given to bottle fed infants. Water is safe to use for handwashing and personal hygiene and customers should continue to follow public health advice on handwashing at this time. 

It is important to continue to follow the HSE guidance when collecting water including social distancing and hand hygiene.

With the support of Mayo County Council we are providing bottled water to vulnerable customers with more bottled water being delivered tomorrow Monday 10 August. Any vulnerable customers who have concerns can contact our customer care team on 1850 278 278.

Conserve water where possible

With the water treatment plant continuing to see high levels of demand we are once again asking customers and visitors to Achill to conserve water wherever possible. There are ways to conserve water that will not impact on hygiene or handwashing. Simple water conservation efforts can have a big impact on reducing demand on the supply. 

Taking a shower instead of a bath or using a watering can rather than a hose when gardening can make a big difference in water use. We are also reminding people with responsibility for properties that are currently unoccupied to check for leaks and turn off water where it is not required. There are more conservation tips and guidance for homes, businesses and farms, including information on how much water you can save with simple measures on our water conservation section.

The notice applies to 2,400 customers & visitors to Achill Island

Following consultation with the Health Service Executive (HSE) Irish Water, working in partnership with Mayo County Council, has issued a Do Not Consume Notice for all consumers on the Achill Water Supply Scheme due to elevated levels of aluminium and turbidity in the water supply. The notice applies to 2,400 customers & visitors to Achill supplied by the Achill Public Water Supply Scheme and the following Group Water Schemes - Slievemore 1, Doogort 2, Dooinver, Dooega and Saile.

View the notice here

Infants

It is especially important that mains drinking water is not given to bottle fed infants.

Please remember

Please note this is not a Boil Water Notice. Boiling the water will not reduce aluminium and turbidity levels and is therefore not a suitable measure to make the water safe to consume. This notice does not apply to other areas and water schemes in Co. Mayo.

Water tankers

Mayo County Council have mobilised water tankers to Achill Island to provide an alternative water supply to customers.

Tankers are currently available at:

  • Alice’s, Achill Sound
  • House of Prayer, Achill Sound
  • Ted Lavelles, Cashel
  • Barrett's costcutter, Keek
  • Gieltys, Dooega

Further tankers will be available after 1.30pm:

  • Valley National School
  • Mastersons Bar, Doogort
  • Doogort camp site
  • Corraun Community Centre
  • Tonragee National School
  • Saile National School
  • Pattens Bar, Derreens
  • Lavelles Bar, Dooega
  • Bunnacurry National School
  • Dookinella National School
  • Dooinver National School

Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure. Bottled water is being arranged for delivery to vulnerable customers.

Irish Water drinking water compliance and operational experts are working with colleagues in Mayo County Council to resolve this situation as soon as possible.

Ger Greally, Regional Operations Lead in Irish Water said, “We acknowledge the impact of this notice on the local community in Achill Island. Tankers of water and bottled water will be delivered to the households impacted this evening and tomorrow. We would ask vulnerable customers who have concerns to contact our customer care team on 1850 278 278. Water can continue to be used for handwashing and personal hygiene. Customers on this water supply scheme should continue to follow public health advice on handwashing at this time. We are working closely with our colleagues in Mayo County Council to lift the notice as quickly as it is safe to do so and safeguard the water supply for the future.”

Please note important advice below

  • This water should not be used for:
    • Drinking
    • Drinks made with water
    • Food preparation, washing or cooking of food,
    • Brushing of teeth
    • Making of ice
  • Children under 12 months old should not drink this water
  • In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
  • If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
  • Ready-to-use formula that does not need added water can also be used.
  • Domestic water filters will not render water safe to drink
  • Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
  • Discard ice cubes in fridges and freezers and filtered water in fridges

What can you use water for?

  • The water can be used for handwashing (customers should continue to follow public health advice on handwashing at this time), personal hygiene, bathing, flushing toilets, laundry and washing of utensils

Irish Water and Mayo County Council will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.

Mayo

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