Do Not Consume Notice lifted for Mulranny Public Water Supply
15 January 2024
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
A Do Not Consume Notice for the Mulranny Public Water Supply has been lifted with immediate effect. Uisce Éireann can confirm that, following consultation with the Health Service Executive, customers can now resume normal use of the water supply.
The notice, which was issued on Monday last, 8 January, was put in place to protect the health of customers following the failure of a pumping system at the local water treatment plant. This failure caused higher than permissible levels of the coagulant aluminium sulphate salt to enter the water network. This coagulant is an important element in the purification process of water treatment.
Drinking water experts from Uisce Éireann worked to lift the notice as quickly and safely as possible and following satisfactory water samples the Do Not Consume notice has been lifted with immediate effect.
Uisce Eireann’s Colette Scahill acknowledged the impact of the notice on homes and businesses and thanked the community for their support while it was in place.
“Uisce Éireann’s primary focus is always the protection of public health and we worked with our stakeholders to lift the notice as quickly as possible. We are grateful to customers, elected representatives and the media for their assistance in sharing information on the Do Not Consume Notice.”
Uisce Éireann updates are available on our Water Supply Updates section, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Business customers can sign up to Uisce Éireann’s text alert service to receive updates on supply interruptions over four hours in duration at www.water.ie/business-updates. Domestic customers can also register as a vulnerable customer or as an alternative contact by visiting www.water.ie/vulnerablecustomer.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.
Previous Updates
Alternative water supplies are available
Uisce Éireann is working to lift a Do Not Consume Notice on the Mulranny Public Water Supply with flushing of the network ongoing.
The Do Not Consume notice was issued on Monday, 8 January to protect public health following the failure of a pumping system at the local water treatment plant.
The pump failure caused higher than permissible levels of the coagulant, aluminium sulphate salt, to enter the water network. This coagulant is an important part in the purification process of water treatment.
As in normal incident management practice, the HSE was consulted, and it was decided to issue a Do Not Consume Notice, to protect public health.
The Do Not Consume notice will be in place until such time as the network is flushed, and water is fully compliant with drinking water standards. Uisce Éireann’s expert teams on site are working to address this issue and restore the plant to normal production so that this notice can be lifted as quickly and as safely as possible in consultation with the HSE.
Alternative water supplies are available in the vicinity of Doherty’s shop Mulranny and Nevins Bar and Restaurant, Newfield. Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.
Uisce Éireann is acutely aware of the impact a Do Not Consume Notice is having on the Mulranny community and would like to apologise for the inconvenience caused.
Speaking about the imposition of the notice, Colette Scahill, Operations Lead with Uisce Éireann said: “We would like to reassure impacted customers we are working to lift the notice as quickly and as safely as possible. We would ask customers who have concerns to contact our customer care team on 1800 278 278.”
This water should not be used for
- Drinking
- Drinks made with water
- Food preparation, washing or cooking of food,
- Brushing of teeth
- Making of ice
In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way.
Ready-to-use formula that does not need added water can also be used.
Domestic water filters will not render water safe to drink.
Caution should be taken when bathing infants to ensure that they do not swallow the bathing water.
Discard ice cubes in fridges and freezers and filtered water in fridges.
What can you use water for?
The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils
Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.
Updates are available on our Water Supply Updates section on www.water.ie, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.
Uisce Éireann is working to lift a Do Not Consume Notice on the Mulranny Public Water Supply with flushing of the network ongoing.
The Do Not Consume notice was issued on Monday, 8 January to protect public health following the failure of a pumping system at the local water treatment plant.
The pump failure caused higher than permissible levels of the coagulant, aluminium sulphate salt, to enter the water network. This coagulant is an important part in the purification process of water treatment.
As in normal incident management practice, the HSE was consulted, and it was decided to issue a Do Not Consume Notice, to protect public health.
The Do Not Consume notice will be in place until such time as the network is flushed, and water is fully compliant with drinking water standards. Uisce Éireann’s expert teams on site are working to address this issue and restore the plant to normal production so that this notice can be lifted as quickly and as safely as possible in consultation with the HSE.
Alternative water supplies are available in the vicinity of Doherty’s shop Mulranny and Nevins Bar and Restaurant, Newfield. Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.
Uisce Éireann is acutely aware of the impact a Do Not Consume Notice is having on the Mulranny community and would like to apologise for the inconvenience caused.
Speaking about the imposition of the notice, Colette Scahill, Operations Lead with Uisce Éireann said: “We would like to reassure impacted customers we are working to lift the notice as quickly and as safely as possible. We would ask customers who have concerns to contact our customer care team on 1800 278 278.”
This water should not be used for
- Drinking
- Drinks made with water
- Food preparation, washing or cooking of food,
- Brushing of teeth
- Making of ice
In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used. Domestic water filters will not render water safe to drink. Caution should be taken when bathing infants to ensure that they do not swallow the bathing water. Discard ice cubes in fridges and freezers and filtered water in fridges.
What can you use water for?
The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils
Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.
Updates are available on our Water Supply Updates section, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.
Uisce Éireann customers affected by the Do Not Consume Notice on the Mulranny Public Water Supply can avail of alternative water supplies in Mulranny village and Tiernaur.
Tankered and bottled water is currently available at Nevins in Tiernaur and Doherty’s Costcutter, Mulranny.
Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.
It’s important to note that the Do Not Consume Notice, put in place to protect the health of customers due to a mechanical issue at the local treatment plant, is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume. It is especially important that mains drinking water is not given to bottle fed infants.
Uisce Éireann’s Colette Scahill assured the people of Mulranny that a team of operations and compliance experts are working to lift the Do Not Consume Notice as quickly as possible and flushing of the lines will take place in the coming days.
Customers can expect some disruption to supply when this work is ongoing.
Customers who have queries should contact Uisce Éireann’s customer care team on 1800 278 278.
The water from Mulranny Public Supply should not be used for
- Drinking
- Drinks made with water
- Food preparation, washing or cooking of food,
- Brushing of teeth
- Making of ice
- Children under 12 months old should not drink this water
- In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
- If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
- Ready-to-use formula that does not need added water can also be used.
- Domestic water filters will not render water safe to drink
- Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
- Discard ice cubes in fridges and freezers and filtered water in fridges
What can you use water for?
- The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils
- Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.
Updates are available on our Water Supply Updates section, on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.
Following consultation with the Health Service Executive (HSE), Uisce Éireann has issued a Do Not Consume Notice for all customers on the Mulranny Public Water Supply Scheme due to a mechanical issue at the local water treatment plant.
This notice has been issued to protect the health of customers on the supply.
Please note this is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume. It is especially important that mains drinking water is not given to bottle fed infants.
A map of the Mulranny Public Water Supply is available here.
View a copy of the notice here.
Alternative water supply
Bottled water is available in the vicinity of Doherty’s Costcutter, Mulranny and Nevin’s Bar and Restaurant, Newfield.
Uisce Éireann drinking water compliance and operational experts are working to resolve this situation as soon as possible.
Speaking about the imposition of the notice, Colette Scahill, Operations Lead with Uisce Éireann said: “Uisce Éireann is aware of the impact a Do Not Consume Notice has on the community and would like to reassure impacted customers we are working to lift the notice as quickly and as safely as possible. We would ask customers who have concerns to contact our customer care team on 1800 278 278.”
This water should not be used for
- Drinking
- Drinks made with water
- Food preparation, washing or cooking of food,
- Brushing of teeth
- Making of ice
Children
Children under 12 months old should not drink this water
In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.
If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way
Ready-to-use formula that does not need added water can also be used.
Domestic water filters will not render water safe to drink
Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
Discard ice cubes in fridges and freezers and filtered water in fridges
What can you use water for?
The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils
Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.
Updates are available on our Water Supply Updates section on www.water.ie, on x (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278