Crews working to restore normal water supply for customers supplied by Kingscourt Water Treatment Plant

24 January 2024

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann, is working to restore normal water supply to customers supplied by Kingscourt Water Treatment Plant in County Cavan who have been affected by a recent power outage which has impacted the pumps at the water treatment plant. 

Dedicated water services crews have been mobilised to work to restore normal water supply as quickly as possible. We are also liaising closely with the ESB to prioritise the restoration of full power supply to the pumps at the water treatment plant. 

Peter Gallagher, Water Operations Lead, said: “We thank impacted customers for their patience as we work to restore normal water supply as quickly as possible. We are appealing to customers to help conserve water by not running taps needlessly, taking showers instead of baths and to postpone using dishwashers and washing machines where possible. Further information on water conservation is available on our Conservation page."

“We understand the inconvenience unplanned outages can have on customers and we appreciate their patience as we work to return normal water supply.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann continues to provide detailed, real-time and local information about Water Service and Supply Issues on our website. The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and updates are also issued via Facebook and X (formerly Twitter) @IWCare. Did you know, business customers can sign up to the text alert system to receive real-time updates at www.water.ie/business-updates. Signing up is easy and only takes a few seconds.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment. To find out more visit our website.