Crews working to restore water supply for customers in Crosshaven and surrounding areas

28 December 2023

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann is working to restore water supply as quickly as possible to approximately 500 homes in Crosshaven, Myrtleville, Fountainstown and surrounding areas following a power outage due to Storm Gerrit.   

As a result, customers in the area may experience low pressure and/or interruptions to their water supply for the next 24 hours. Dedicated water services crews are onsite working to get the water supply restored to all customers as soon as possible. To support customers, an alternative water supply will be made available this afternoon from 6pm at Fountainstown Beach Car Park on Ferry Road. Customers are reminded to bring their own containers and to boil the water before use. 

Speaking about the unplanned outage, Cormac Bergin of Uisce Éireann said: “The effect of last night’s storm caused a power outage. Expert crews are still onsite working hard to get the water supply restored as soon as possible. We regret any inconvenience caused as a result of this issue and thank the local community for their patience.” 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes. 

The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X (formerly Twitter) @IWCare with any queries. For updates please visit our Water Supply Updates section on our website.