Crews working to restore water supply for customers in Midleton
19 October 2023
Uisce Éireann is working to restore water supply as quickly as possible to customers in Midleton and surrounding areas following a shutdown of the Midleton Water Treatment due to Storm Babet.
As a result, customers in the area may experience low pressure and/or interruptions to their water supply. Dedicated water services engineers have completed initial repair works at the water treatment plant, however, further works are required to restore water to all customers.
Speaking about the unplanned outage, Water Operations Lead for Uisce Éireann, Niall O’Riordan said: “The effects of yesterday’s heavy rainfall from Storm Babet forced the water treatment plant to shutdown. Expert crews have managed to get the plant back into operation, however, further works are required to fully restore the water supply to all customers. We regret any inconvenience as a result of this issue and thank the local community for their patience.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. As per best practice, most homes and businesses will have on-site water storage to provide a backup source of water for sanitation purposes.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X (formerly Twitter) @IWCare with any queries. For updates please visit our Water Supply Updates section.